>_ DIAG (Crash)

Diagnostic type >Long

Diagnostic count >133

App version >App versionVersion of the application used during the diagnostic24.9.13

Performed >6m 21d (2024-09-30)

Diagnostic duration >1min 28s

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>_ LAPTOP

Manufacturer >MSI

Model >GT83VR 6RE

Motherboard >MS-1815

Power supply >Plugged in

Battery capacity current/nominal >37 / 79 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.46%

Estimated autonomy >8h30

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.E1815IMS.10A (2018-02-23)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.11s

>_ WINDOWS

Edition >Windows 10 Professionnel

Version >22H2 (19045.4894)

Installed on >2020-03-14 16:33:47

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Windows Defender

>_ PROCESSOR

Name >Intel Core i7-6820HK

Number of cores/threads >4 / 8

Background usage >1%

Power plan >Performances élevées

Base frequency >2.70 GHz

Frequencies min/max >1.10 GHz / 3.59 GHz

PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)

When these limits are reached, the processor will reduce its frequency to stay within the limit.

The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.

Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).

Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.

By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.

A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)200 W / 200 W

Voltages min/max >1.08 V / 1.17 V

Consumptions min/max >7 W / 51 W

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 49°C min and 87°C max.

Average based on a sample of recent diags.36°C / 75°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >NVIDIA GeForce GTX 1070

Manufacturer >MSI

VRAM >8 GB (GDDR5 (Samsung))

Driver version >527.56

Driver date >05/12/2022

GPU 2

Model >NVIDIA GeForce GTX 1070

Manufacturer >MSI

VRAM >8 GB (GDDR5 (Samsung))

Driver version >527.56

Driver date >05/12/2022

>_ MEMORY

Total size >32 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.2128 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.N/A

Channel >Dual

Timings >TimingsCAS15tRCD15tRP15tRAS35tRFC374CR215-15-15-35 (tRFC:374/CR:2)

Usage >4.3/32 GB (13%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (ChannelA-DIMM0)

Manufacturer >Kingston (Micron)

Reference >MSI24D4S7D8MB-16

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 2400 MT/s

SLOT 3 (ChannelB-DIMM0)

Manufacturer >Kingston (Micron)

Reference >MSI24D4S7D8MB-16

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 2400 MT/s

>_ STORAGE

STORAGE 1

Model >HGST HTS721010A9E630

Type >HDD 7200 RPM - SATA

Capacity >1 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >92 - 100 MB/s

Usage read/write >N/A - N/A

Power on count >3 975 times

Power on time >32 684 hours

Temperature >32°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate10010062002Throughput Performance10010040003Spin-Up Time121121339448928051404Start/Stop Count96960759005Reallocated Sectors Count1001005007Seek Error Rate10010067008Seek Time Performance10010040009Power-On Hours26260326840ASpin Retry Count1001006000CPower Cycle Count989803975BFG-Sense Error Rate10010000C0Power-off Retract Count100100038C1Load/Unload Cycle Count68680320660C2Temperature1871870210453921824C4Reallocation Event Count10010000C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000DFLoad/Unload Retry Count10010000Very good

STORAGE 2

Model >Intel Raid 0 Volume

Type >SSD - RAID

Capacity >512 GB

Mode current/max >N/A - N/A

Speed current/max >2 786 - 1 019 MB/s

Usage read/write >N/A - N/A

Power on count >N/A

Power on time >N/A

Temperature >N/A

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
N/A

>_ SCREEN

SCREEN 1

Model >Laptop screen

Max resolution >1920 x 1080

Current frequency >59Hz

Connected via >Internal

Connected to >Internal

Manufacture date >2012

Size >19"