Last diagnostics on this PC

6 • 1y 5m 5d • Quick 5 • 1y 11m • Extreme 4 • 1y 11m • Extreme 3 • 1y 11m 1d • Long 2 • 1y 11m 1d • Long 1 • 1y 11m 1d • Long

>_ DIAGNOSTIC ANALYSIS

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

Critical elements identified

⚠️ Windows 11 version 22H2 is no longer supported by Microsoft and has vulnerabilities.

For your security, update Windows 11 to the latest version 24H2:

- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)

Or if you wish, you can reinstall Windows 11 properly with this tutorial.

⚠️ The Windows installation seems altered by various manipulations.

It is recommended (if possible) to reset the modified system settings to default.
If this is no longer possible, you can reinstall Windows properly.

💔 Some discouraged practices have been identified
Software / tools not recommended : Hellzerg Optimizer

Here are the details of the identified bad practices:

Software / tools not recommended :
- The optimization software Hellzerg Optimizer claims to "boost" computer performance.
In reality, such software tries to scam you (especially if they are paid) and attempts to make you believe they are effective.
Even if people claim otherwise, even if the software has a nice colorful interface with lots of options.
You can watch this video, which explains through various tests why such software does not improve performance.
You can also watch this video, which explains why you might think you feel something effective at the moment.

What to do about these bad practices? :
- Given the modifications and installations made to your Windows installation, it is highly recommended to reinstall Windows properly.
This will allow you to start with a clean, stable base, without the risk of issues.
A clean installation of Windows, with the correct drivers and settings, is sufficient to have a performant and stable system.
Everything else is just false promises, bad practices, and increases the risk of problems without any performance gain.
Windows is not really an operating system meant to be tinkered with.
You can watch this tutorial, which explains how to reinstall Windows properly.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Long

Diagnostic count >6

App version >App versionVersion of the application used during the diagnostic0.5.30

Performed >1y 11m 1d (2023-05-30)

Diagnostic duration >17min 44s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the motherboard website

>_ OEM COMPUTER

Manufacturer >Acer

Build >Aspire TC-885

Motherboard >Acer Aspire TC-885(DCH)

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
R01-C3 (2020-04-08)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Unknown state

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
Unknown


>_ WINDOWS

Edition >Windows 11 Famille

Version >22H2 (22621.1778)

Installed on >2022-10-23 08:24:12

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Active

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >Intel Core i5-8400

Number of cores/threads >6 / 6

Background usage >10%

Power plan >Utilisation normale

Base frequency >2.81 GHz

Frequencies min/max >0.90 GHz / 3.89 GHz

Voltages min/max >N/A / N/A

Consumptions min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 41°C min and 82°C max.

Average based on a sample of recent diags.
50°C / 87°C

Performance level >Performance levelPerformance level determined using data from 267 other diagnostics containing this CPU model.

As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.
Very good (100%)

>_ GRAPHICS CARD

GPU 1

Model >Intel UHD Graphics 630

Manufacturer >Acer

VRAM >1 Go (N/A)

Driver version >26.20.100.7262

Driver date >25/09/2019

Consommations min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this graphics card reaches 39°C min and 62°C max.

Average based on a sample of recent diags.
61°C / 79°C

Performance level >Performance levelPerformance level determined using data from 30 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >8 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.2598 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >Single

Timings >TimingsCAS19tRCD19tRP19tRAS43tRFC467CR219-19-19-43 (tRFC:467/CR:2)

Usage >4.9/7.9 GB (62%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Unknown

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (ChannelB-DIMM1)

Manufacturer >Samsung

Reference >M378A1K43DB2-CTD

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 2666 MT/s


SLOT 2 (ChannelA-DIMM1)

Format >Unknown (empty slot)


SLOT 3 (ChannelB-DIMM0)

Format >Unknown (empty slot)


SLOT 4 (ChannelA-DIMM0)

Format >Unknown (empty slot)

>_ STORAGE

STORAGE 1

Model >HFS128G39TND-N210A

Type >SSD - SATA

Capacity >128 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >530 - 134 MB/s

Usage read/write >26.29 TB - 24.94 TB

Power on count >1 440 times

Power on time >17 591 hours

Temperature >47°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good

Partitions >C:


STORAGE 2

Model >TOSHIBA DT01ACA100

Type >HDD 7200 RPM - SATA

Capacity >1 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >N/A (no volume)

Usage read/write >N/A - N/A

Power on count >1 440 times

Power on time >17 879 hours

Temperature >44°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good

Partitions >D:

>_ SCREEN

SCREEN 1

Model >VX238

Max resolution >1920 x 1080

Current frequency >59Hz

Connected via >HDMI

Manufacture date >2017

Size >23"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.