Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
The processor core frequencies seem to fluctuate abnormally.
You can observe this in the graphs by clicking the "Detailed frequencies" button below.
Then look at the active tests "CPU (all cores)" or "CPU (all cores) + GPU".
Here are several ways to resolve the issue:
- If you have overclocked the processor, try running it without the overclock to see if the issue is resolved.
- If the problem persists, try updating the motherboard BIOS by following this tutorial.
- If the RAM's XMP profile (also called DOCP or EXPO) is enabled, try disabling it to see if the issue is resolved.
- If you have mixed RAM sticks or kits sold separately, try removing the different sticks/kits.
- If needed, you can also try resetting your BIOS by following this tutorial.
- Check if the current power plan (Performances élevées) is neither modified nor set to power-saving mode.
Note: If you do not notice any performance issues during relatively demanding tasks and the above steps do not resolve the behavior, there is no need to worry or spend too much time finding the cause of this behavior.
In a PC, it is recommended to install RAM sticks from the same kit only.
- If everything seems stable, ignore this advice but keep in mind that if instabilities appear, this could be the cause.
- If this configuration has crashes, instabilities, or if the XMP does not hold, try leaving only the sticks from the same kit.
The manufacturer certifies that the sticks from the same kit work together.
However, they cannot guarantee that sticks from different kits will work correctly together.
Mixing RAM sticks from different kits can potentially lead to system instabilities.
And this even if they have the same characteristics, brand, or reference.
Note: The above advice does not apply to PCs or sticks without an XMP (DOCP or EXPO) profile.
In this case, prefer using sticks of the same capacity and frequency, the brand or reference does not matter.
You can download the update from the Nvidia website.
Here are the details of the identified bad practices:
Software / tools not recommended :
- The software DriversCloud may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.
What to do about these bad practices? :
- If everything is working fine, no worries!
You can simply uninstall the concerned software and/or set a proper power plan if it has been modified.
Just keep in mind for next time that it's not ideal to use such software.
If you still have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
Diagnostic type >Long
Diagnostic count >10
App version >App versionVersion of the application used during the diagnostic0.5.15
Performed >2y 1m 23d (2023-02-06)
Diagnostic duration >17min 49s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the motherboard website
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.2101 (2015-04-02)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)Unknown
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Unknown state
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Unknown
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.Unknown
Edition >Windows 10 Professionnel
Version >22H2 (19045.2546)
Installed on >2023-01-15 16:00:51
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Unknown
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.N/A
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)N/A
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.None identified
Name >AMD FX-8350
Number of cores/threads >8 / 8
Background usage >19%
Power plan >Performances élevées
Base frequency >4.00 GHz
Frequencies min/max >1.41 GHz / 4.02 GHz
Voltages min/max >N/A / N/A
Consumptions min/max >N/A / N/A
Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 33°C min and 62°C max.
Average based on a sample of recent diags.41°C / 67°C
Performance level >Performance levelPerformance level determined using data from 71 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very low (48%)
GPU 1
Model >NVIDIA GeForce GTX 1060 6GB
Manufacturer >ZOTAC International Ltd.
Edition >Mini
VRAM >6 GB (GDDR5 (Micron))
Driver version >528.24
Driver date >15/01/2023
Consommations min/max >N/A / N/A
Temperatures min/max >Temperatures min/maxOn average during the Long diag of UserDiag, this graphics card reaches 42°C min and 81°C max.
Average based on a sample of recent diags.48°C / 83°C
Performance level >Performance levelPerformance level determined using data from 233 other diagnostics containing this GPU model.Very good (100%)
Total size >16 GB
Memory type >DDR3
Current frequency >Current frequencyCurrent frequency of the RAM sticks.1340 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >Dual
Timings >TimingsCAS9tRCD9tRP9tRAS24tRFCxCRx9-9-9-24 (tRFC:x/CR:x)
Usage >2.2/16 GB (14%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Unknown
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 6-6-6-16 | 1066 MT/s
XMP 2 | 9-9-9-24 | 1600 MT/s
No XMP profile enabled
SLOT 1 (DIMM0)
Manufacturer >Corsair
Reference >CMX8GX3M2A1600C9
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
SLOT 2 (DIMM1)
Manufacturer >Corsair
Reference >CMX8GX3M2A1600C9
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
SLOT 3 (DIMM2)
Manufacturer >Corsair
Reference >Acer8GX3M2A1600C9
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
SLOT 4 (DIMM3)
Manufacturer >Corsair
Reference >Acer8GX3M2A1600C9
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
STORAGE 1
Model >ST2000DL004 HD204UI
Type >HDD 5400 RPM - SATA
Capacity >2 TB
Mode current/max >N/A - SATA/300
Speed current/max >N/A (no volume)
Usage read/write >N/A - N/A
Power on count >1 134 times
Power on time >42 112 hours
Temperature >39°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good
Partitions >D:
STORAGE 2
Model >OCZ-VERTEX3
Type >SSD - SATA
Capacity >120 GB
Mode current/max >SATA/300 - SATA/600
Speed current/max >202 - 144 MB/s
Usage read/write >28.86 TB - 19.46 TB
Power on count >3 097 times
Power on time >25 977 hours
Temperature >30°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (100 %)
Partitions >G:
STORAGE 3
Model >KINGSTON SA400S37120G
Type >SSD - SATA
Capacity >120 GB
Mode current/max >SATA/300 - SATA/600
Speed current/max >223 - 59 MB/s
Usage read/write >9.51 TB - 2.31 TB
Power on count >2 449 times
Power on time >5 307 hours
Temperature >40°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (96 %)
Partitions >C:
STORAGE 4
Model >ST1000LX015-1U7172
Type >HDD 5400 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/300 - SATA/600
Speed current/max >N/A (no volume)
Usage read/write >N/A - N/A
Power on count >515 times
Power on time >5 429 hours
Temperature >39°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good
Partitions >E:
SCREEN 1
Model >LC27G5xT (Samsung)
Max resolution >2560 x 1440
Current frequency >144Hz
Connected via >Displayport External
Manufacture date >2022
Size >27"
SCREEN 2
Model >LC27G5xT (Samsung)
Max resolution >2560 x 1440
Current frequency >144Hz
Connected via >Displayport External
Manufacture date >2022
Size >27"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
