Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
The maximum temperature (99°C) does not seem to significantly impact the computer's processor performance.
Use common sense.
UserDiag tests the components by generating a certain load, but maybe your daily usage does not heat up as much.
Also check the temperatures during normal use (in your favorite game/software, for example).
If everything seems fine, there may not be a problem.
For comparison, this processor in other "long" diagnostics reaches 87°C on average.
However, if you think the temperature is too high and it shouldn't heat up that much, here are some tips:
- Depending on the overheating, simply opening the computer case may be enough.
- Otherwise, first check that the processor's cooling system (heatsink or AIO/water cooling) is working.
If everything seems correct visually but the problem persists, check that the cooling system is properly attached.
- To check the attachment, turn off your computer and open the case.
Remove the processor's cooling system, checking that it was properly attached.
Also check that the thermal paste was spread over the entire surface of the processor.
Reattach the cooling system by applying a pea-sized amount of thermal paste on the processor, then secure it properly.
Run a new diagnostic to see if the problem is resolved.
If the problem persists and you are unsure:
- Recheck that the cooling system is properly attached and in contact with the processor.
- In the case of an AIO/water cooling, check that it is not defective by touching the tubes, if one is hot and the other cold, for example.
- Depending on the choice of processor, it is possible that the current cooling is not sufficient depending on the usage.
- If you have doubts, do not hesitate to ask for help from a competent person.
It is recommended to back up your data and replace it as soon as possible before the data gets corrupted.
Storage in poor condition (even if not the primary storage) can cause random freezes on the computer.
For your security, update Windows 11 to the latest version 24H2:
- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)
Or if you wish, you can reinstall Windows 11 properly with this tutorial.
Diagnostic type >Long
Diagnostic count >4
App version >App versionVersion of the application used during the diagnostic24.1.1
Performed >1y 24d (2024-01-02)
Diagnostic duration >18min 17s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the motherboard website
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.3002 (2023-02-23)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Inactive
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.Unknown
Edition >Windows 11 Professionnel
Version >22H2 (22621.2861)
Installed on >2020-12-10 20:13:37
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Active
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.N/A
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Windows Defender
Name >AMD Ryzen 5 3600XT
Number of cores/threads >6 / 12
Background usage >4%
Power plan >Utilisation normale
Base frequency >4.00 GHz
Frequencies min/max >4.00 GHz / 4.00 GHz
Infinity fabric (FCLK) >1600 MHz
Voltages min/max >N/A / N/A
Consumptions min/max >N/A / N/A
Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 47°C min and 87°C max.
Average based on a sample of recent diags.62°C / 99°C
Performance level >Performance levelPerformance level determined using data from 70 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >AMD Radeon RX 6700 XT
Manufacturer >Gigabyte
Edition >Eagle
VRAM >12272 MB (GDDR6 (Samsung))
Driver version >31.0.22011.4008
Driver date >21/09/2023
Consommations min/max >N/A / N/A
Temperatures min/max >Temperatures min/maxOn average during the Long diag of UserDiag, this graphics card reaches 42°C min and 82°C max.
Average based on a sample of recent diags.53°C / 73°C
Performance level >Performance levelPerformance level determined using data from 355 other diagnostics containing this GPU model.Very good (100%)
Total size >16 GB
Memory type >DDR4
Current frequency >Current frequencyCurrent frequency of the RAM sticks.3200 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >2 x 64-bit
Timings >TimingsCAS16tRCD18tRP18tRAS36tRFC560CR116-18-18-36 (tRFC:560/CR:1)
Usage >4.5/15.9 GB (29%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 7-8-8-16 | 1400 MT/s
XMP 2 | 8-9-9-18 | 1600 MT/s
XMP 3 | 9-11-11-21 | 1798 MT/s
XMP 4 | 10-12-12-23 | 2000 MT/s
XMP 5 | 11-13-13-25 | 2200 MT/s
XMP 6 | 12-14-14-27 | 2400 MT/s
XMP 7 | 13-15-15-30 | 2600 MT/s
XMP 8 | 14-16-16-32 | 2800 MT/s
XMP 9 | 15-17-17-34 | 3000 MT/s
XMP 10 | 16-18-18-36 | 3200 MT/s
XMP 11 | 17-18-18-36 | 3200 MT/s
XMP 12 | 18-18-18-36 | 3200 MT/s
XMP 13 | 19-18-18-36 | 3200 MT/s
XMP 14 | 20-18-18-36 | 3200 MT/s
XMP profile enabled
SLOT 1 (DIMM_A1)
Format >Unknown (empty slot)
SLOT 2 (DIMM_A2)
Manufacturer >Crucial (Micron)
Reference >BL8G32C16U4RL.M8FE1
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
SLOT 3 (DIMM_B1)
Format >Unknown (empty slot)
SLOT 4 (DIMM_B2)
Manufacturer >Crucial (Micron)
Reference >BL8G32C16U4RL.M8FE1
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
STORAGE 1
Model >CT500P2SSD8
Type >SSD - NVMe
Capacity >500 GB
Mode current/max >PCIe 3.0 x4 - PCIe 3.0 x4
Speed current/max >3 103 - 1 718 MB/s
Usage read/write >29.95 TB - 32.25 TB
Power on count >8 950 times
Power on time >12 842 hours
Temperature >45°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (96 %)
Partitions >C:
STORAGE 2
Model >Samsung SSD 860 EVO 500GB
Type >SSD - SATA
Capacity >500 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >538 - 511 MB/s
Usage read/write >N/A - 6.68 TB
Power on count >9 080 times
Power on time >15 445 hours
Temperature >40°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (98 %)
Partitions >D:
STORAGE 3
Model >TOSHIBA HDWD120
Type >HDD 7200 RPM - SATA
Capacity >2 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >92 - 92 MB/s
Usage read/write >N/A - N/A
Power on count >10 385 times
Power on time >24 465 hours
Temperature >38°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good
Partitions >E:
STORAGE 4
Model >WDC WD10EZEX-08M2NA0
Type >HDD 7200 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >143 - 142 MB/s
Usage read/write >N/A - N/A
Power on count >10 857 times
Power on time >47 972 hours
Temperature >36°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Concerning
Partitions >F:
SCREEN 1
Model >PLE2483H (Idek Iiyama)
Max resolution >1920 x 1080
Current frequency >59Hz
Connected via >HDMI
Manufacture date >2014
Size >24"
SCREEN 2
Model >LG HDR WQHD (LG Electronics (GoldStar))
Max resolution >3440 x 1440
Current frequency >100Hz
Connected via >Displayport External
Manufacture date >2021
Size >35"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
