Last diagnostics on this PC

2 • 6m 3d • Long 1 • 6m 7d • Config

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

⚠️ The processor's background usage (100%) is relatively high.

Check from the task manager for software using the processor abnormally.
To do this, open the task manager, then click on the "Processor" column to sort from the highest to the lowest processor usage.

💔 Some discouraged practices have been identified
System modifications : HPET
Software / tools not recommended : DriverBooster, TousLesDrivers, IObit Advanced SystemCare, CCleaner

Here are the details of the identified bad practices:

System modifications :
- HPET has been disabled in Windows.
It is a "timer", a clock for the system and software.
It is often disabled without any tests by software that claims to boost performance.

Software / tools not recommended :
- The software DriverBooster may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

- The software TousLesDrivers may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

- The software IObit Advanced SystemCare is developed by the company IObit.
This company relies heavily on marketing and their products are not truly effective.
They are designed to make you believe they are useful and to entice you to purchase the paid version.
You can watch this video to learn more about best practices.

- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.

What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Long

Diagnostic count >2

App version >App versionVersion of the application used during the diagnostic24.9.9

Performed >6m 3d (2024-09-18)

Diagnostic duration >20min

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the manufacturer's website

>_ LAPTOP

Manufacturer >ASUS

Model >X X751BP

Motherboard >X751BP

Power supply >On battery

Battery capacity current/nominal >32 / 42 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
75%

Estimated autonomy >2h04

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
X751BP.313 (2019-04-17)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
7s


>_ WINDOWS

Edition >Windows 10 Famille

Version >22H2 (19045.4894)

Installed on >2018-08-04 17:01:13

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Inactive

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >AMD A6-9220

Number of cores/threads >2 / 2

Background usage >100%

Power plan >Utilisation normale

Base frequency >2.50 GHz

Frequencies min/max >2.30 GHz / 2.90 GHz

Voltages min/max >1.10 V / 1.36 V

Consumptions min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 15°C min and 105°C max.

Average based on a sample of recent diags.
1°C / 87°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >AMD Radeon R4 Graphics

Manufacturer >ASUS

VRAM >1024 MB (N/A)

Driver version >26.20.12036.11001

Driver date >11/05/2020

Consommations min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the Long diag of UserDiag, this graphics card reaches 54°C min and 89°C max.

Average based on a sample of recent diags.
67°C / 86°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this GPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ MEMORY

Total size >8 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.1864 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >Inconnu

Timings >TimingsCAS13tRCD13tRP13tRAS31tRFCxCRx13-13-13-31 (tRFC:x/CR:x)

Usage >3.8/7 GB (55%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (DIMM 0)

Format >SODIMM (empty slot)


SLOT 2 (DIMM 1)

Size >8 GB

(No information returned or soldered RAM)

>_ STORAGE

STORAGE 1

Model >SanDisk SSD PLUS 480GB

Type >SSD - SATA

Capacity >480 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >32 - 212 MB/s

Usage read/write >11.15 TB - 10.58 TB

Power on count >7 876 times

Power on time >2 130 hours

Temperature >28°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameCurrentWorstThresh.Raw05Reassigned Block Count1001000009Power On Hours100100021300CPower Cycle Count10010007876A5Block Erase Count (SLC)10010002551A6Minimum P/E Cycles100100011A7Maximum Bad Blocks per die10010009A8Maximum P/E Cycles100100027A9Total Bad Block1001000106AAGrown Bad Blocks10010000ABProgram Fail Count10010000ACErase Fail Count10010000ADAverage P/E Cycles100100011AEUnexpected Power Loss Count100100075B8End-to-End Error Detection/Correction Count10010000BBReported Uncorrectable Errors10010000BCCommand Timeout Count10010000C2Temperature72650279173529628C7CRC Error Count10010000E6Media Wearout Indicator10010007816875345692E8Available Reserve Space1001005100E9NAND GB Written10010005852EANAND GB Written (SLC)100100025836F1Total GB Written100100010575F2Total GB Read100100011152F4Temperature Throttle Status010000
Very good (93 %)

C:
EFI System
273 MB
Datas
479 GB
211 GB free
C: (NTFS)
Recovery
839 MB

>_ SCREEN

SCREEN 1

Model >Laptop screen

Max resolution >1600 x 900

Current frequency >60Hz

Connected via >Internal

Connected to >Internal

Manufacture date >2014

Size >17"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.