Last diagnostics on this PC

2 • 1y 6m 26d • Quick 1 • 1y 6m 26d • Quick

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

⚠️ The processor overheats (95°C), causing a drop in performance.

The maximum temperature (95°C) seems to negatively impact the laptop's processor performance.
Most laptops are unfortunately poorly ventilated and tend to overheat depending on usage.
The components are in a confined space and the cooling is often much less effective than on a desktop PC.
Sometimes there is not much to do because it is "normal", the manufacturer made this choice.
For comparison, this processor in other "quick" diagnostics reaches 88°C on average.

However, if you think the temperature is too high and you believe you can improve it, here are some tips:

- You can elevate the back of the laptop to improve air circulation.
Initially, you can use a book or any object.
If this is effective, you can buy a stand.
No need for an expensive one, no need for one with a fan, the elevation is what matters.
Example stand 1, Example stand 2

- You can also clean the laptop's fans if it hasn't been done in a long time.
Some laptops are more or less easy to open.
Generally, those with a large bottom cover that can be removed are easier to open.
For this, you can watch a tutorial online (search for example "ASUS Zenbook UM5302TA_UM5302TA + disassembly" on the internet).
Then open it and remove the fans to clean them. Also clean the air vents.

- If you have the skills, you can also change the thermal paste of the processor.
This can be a bit more complicated than dusting. But if the laptop is a few years old without maintenance, it can help.
If you have doubts, do not hesitate to ask for help from a competent person.

🔥 The graphics card overheats even at rest (min: 84°C, max: 91°C), causing a drop in performance.

Temperatures are symptomatic of very poor cooling even at rest.
Indeed, the minimum recorded temperature (84°C) is abnormally high.
At rest, the temperature should be lower.
All this leads to a drop in the laptop's performance as the processor throttles to avoid overheating.

Here are some tips to improve the situation:

- Check that the laptop's fan(s) are working properly.

- You can elevate the back of the laptop to improve air circulation.
Initially, you can use a book or any object.
If this is effective, you can buy a stand.
No need for an expensive one, no need for one with a fan, the elevation is what matters.
Example stand 1, Example stand 2

- You can also clean the laptop's fans if it hasn't been done in a long time.
Some laptops are more or less easy to open.
Generally, those with a large bottom cover that can be removed are easier to open.
For this, you can watch a tutorial online (search for example "ASUS Zenbook UM5302TA_UM5302TA + disassembly" on the internet).
Then open it and remove the fans to clean them. Also clean the air vents.

- If you have the skills, you can also change the thermal paste of the processor and the graphics card.
This can be a bit more complicated than dusting. But if the laptop is a few years old without maintenance, it can help.
If you have doubts, do not hesitate to ask for help from a competent person.

⚠️ Windows 11 version 22H2 is no longer supported by Microsoft and has vulnerabilities.

For your security, update Windows 11 to the latest version 24H2:

- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)

Or if you wish, you can reinstall Windows 11 properly with this tutorial.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >2

App version >App versionVersion of the application used during the diagnostic0.5.33

Performed >1y 6m 26d (2023-07-04)

Diagnostic duration >3min 20s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the manufacturer's website

>_ LAPTOP

Manufacturer >ASUS

Model >Zenbook UM5302TA_UM5302TA

Motherboard >UM5302TA

Power supply >Plugged in

Battery capacity current/nominal >67 / 67 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
100%

Estimated autonomy >8h11

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
UM5302TA.311 (2023-01-17)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Unknown state

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
Unknown


>_ WINDOWS

Edition >Windows 11 Famille

Version >22H2 (22621.1928)

Installed on >2023-01-05 11:03:43

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Active

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >AMD Ryzen 7 6800U

Number of cores/threads >8 / 16

Background usage >3%

Power plan >Utilisation normale

Base frequency >2.70 GHz

Frequencies min/max >1.40 GHz / 4.74 GHz

Infinity fabric (FCLK) >799 MHz

Voltages min/max >N/A / N/A

Consumptions min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 57°C min and 88°C max.

Average based on a sample of recent diags.
53°C / 95°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >AMD Radeon Graphics

Manufacturer >ASUS

VRAM >512 MB (N/A)

Driver version >31.0.14057.5006

Driver date >23/05/2023

Consommations min/max >N/A / N/A

Temperatures min/max >Temperatures min/maxOn average during the Quick diag of UserDiag, this graphics card reaches 53°C min and 82°C max.

Average based on a sample of recent diags.
84°C / 91°C

Performance level >Performance levelPerformance level determined using data from 147 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >16 GB

Memory type >DDR5

Current frequency >Current frequencyCurrent frequency of the RAM sticks.1600 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >8 x 32-bit

Timings >TimingsCAS19tRCD15tRP17tRAS34tRFC224CR119-15-17-34 (tRFC:224/CR:1)

Usage >6.1/15.2 GB (40%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Unknown

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (DIMM 0)

Size >4 GB

(No information returned or soldered RAM)


SLOT 2 (DIMM 0)

Size >4 GB

(No information returned or soldered RAM)


SLOT 3 (DIMM 0)

Size >4 GB

(No information returned or soldered RAM)


SLOT 4 (DIMM 0)

Size >4 GB

(No information returned or soldered RAM)

>_ STORAGE

STORAGE 1

Model >WD PC SN735 SDBPNHH-512G-1002

Type >SSD - NVMe

Capacity >512 GB

Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4

Speed current/max >4 906 - 1 876 MB/s

Usage read/write >6.31 TB - 6.17 TB

Power on count >11 811 times

Power on time >60 hours

Temperature >52°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (100 %)

Partitions >C:

>_ SCREEN

SCREEN 1

Model >Laptop screen

Max resolution >2880 x 1800

Current frequency >60Hz

Connected via >Internal

Manufacture date >2021

Size >14"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.