Last diagnostics on this PC

1 • 10m 15d • Quick

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

➡️ The XMP profile (also called DOCP or EXPO) of the RAM is not enabled.
Enabling it can improve performance.

To enable the RAM's XMP profile (also called DOCP or EXPO), please follow this tutorial.

Note: If you cannot find the option in the BIOS and your PC is an OEM brand (HP Omen, Dell, Lenovo, etc.), it is possible that the option is not available.

⚠️ The C: storage is in a very concerning state.

It is recommended to back up your data and replace it as soon as possible before the data gets corrupted.
Storage in poor condition (even if not the primary storage) can cause random freezes on the computer.

➡️ The installed Nvidia graphics driver can be updated. (552.22 -> 572.83)

You can download the update from the Nvidia website.

💔 Some discouraged practices have been identified
Software / tools not recommended : DriversCloud

Here are the details of the identified bad practices:

Software / tools not recommended :
- The software DriversCloud may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

What to do about these bad practices? :
- If everything is working fine, no worries!
You can simply uninstall the concerned software and/or set a proper power plan if it has been modified.
Just keep in mind for next time that it's not ideal to use such software.
If you still have issues or if you prefer, you can always reinstall Windows properly via this tutorial.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >1

App version >App versionVersion of the application used during the diagnostic24.4.12

Performed >10m 15d (2024-05-09)

Diagnostic duration >3min 59s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the motherboard website

>_ MOTHERBOARD

Manufacturer >Gigabyte

Model >X570 AORUS ELITE

VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.

High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking

Note:
Few motherboards have this sensor.
33°C / 35°C

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
F12h (2020-05-28)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Unknown state

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Inactive

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
21s


>_ WINDOWS

Edition >Windows 10 Professionnel

Version >22H2 (19045.4291)

Installed on >2018-07-14 13:37:13

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Inactive

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Norton Security

>_ PROCESSOR

Name >AMD Ryzen 5 3600X

Number of cores/threads >6 / 12

Background usage >4%

Power plan >AMD Ryzen High Performance

Base frequency >3.79 GHz

Frequencies min/max >2.86 GHz / 4.32 GHz

Infinity fabric (FCLK) >1198 MHz

Voltages min/max >1.34 V / 1.46 V

Consumptions min/max >41 W / 84 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 48°C min and 79°C max.

Average based on a sample of recent diags.
37°C / 62°C

Performance level >Performance levelPerformance level determined using data from 1544 other diagnostics containing this CPU model.

As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.
Very good (100%)

>_ GRAPHICS CARD

GPU 1

Model >NVIDIA GeForce RTX 3080

Manufacturer >NVIDIA Corporation

Edition >Founders Edition

VRAM >10 GB (GDDR6X (Micron))

Driver version >552.22

Driver date >11/04/2024

Consommations min/max >31 W / 319 W

Temperatures min/max >Temperatures min/maxOn average during the Quick diag of UserDiag, this graphics card reaches 43°C min and 73°C max.

Average based on a sample of recent diags.
44°C / 73°C

Performance level >Performance levelPerformance level determined using data from 636 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >32 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.2130 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
1.21 V

Channel >2 x 64-bit

Timings >TimingsCAS15tRCD15tRP15tRAS36tRFC374CR215-15-15-36 (tRFC:374/CR:2)

Usage >9.5/32 GB (30%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.

Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.

XMP 1 | 7-9-9-17 | 1310 MT/s
XMP 2 | 8-10-10-19 | 1498 MT/s
XMP 3 | 9-12-12-22 | 1686 MT/s
XMP 4 | 10-13-13-24 | 1874 MT/s
XMP 5 | 11-14-14-26 | 2060 MT/s
XMP 6 | 12-16-16-29 | 2248 MT/s
XMP 7 | 13-17-17-31 | 2436 MT/s
XMP 8 | 14-18-18-34 | 2622 MT/s
XMP 9 | 15-19-19-36 | 2810 MT/s
XMP 10 | 16-20-20-38 | 2998 MT/s
XMP 11 | 17-20-20-38 | 2998 MT/s
XMP 12 | 18-20-20-38 | 2998 MT/s
XMP 13 | 19-20-20-38 | 2998 MT/s
XMP 14 | 20-20-20-38 | 2998 MT/s
XMP 15 | 21-20-20-38 | 2998 MT/s
XMP 16 | 22-20-20-38 | 2998 MT/s
XMP 17 | 23-20-20-38 | 2998 MT/s
XMP 18 | 24-20-20-38 | 2998 MT/s
No XMP profile enabled

>_ MEMORY SLOT

SLOT 1 (DIMM 0)

Format >Unknown (empty slot)


SLOT 2 (DIMM 1)

Manufacturer >Corsair (Micron)

Reference >CMK32GX4M2D3000C16

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 2998 MT/s


SLOT 3 (DIMM 0)

Format >Unknown (empty slot)


SLOT 4 (DIMM 1)

Manufacturer >Corsair (Micron)

Reference >CMK32GX4M2D3000C16

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 2998 MT/s

>_ STORAGE

STORAGE 1

Model >CT960BX500SSD1

Type >SSD - SATA

Capacity >960 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >114 - 113 MB/s

Usage read/write >N/A - 12.50 TB

Power on count >223 times

Power on time >40 014 hours

Temperature >30°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (98 %)

Partitions >A:


STORAGE 2

Model >CT960BX500SSD1

Type >SSD - SATA

Capacity >960 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >104 - 114 MB/s

Usage read/write >N/A - 12.49 TB

Power on count >222 times

Power on time >40 226 hours

Temperature >31°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (98 %)

Partitions >A:


STORAGE 3

Model >SanDisk SDSSDHP256G

Type >SSD - SATA

Capacity >256 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >521 - 251 MB/s

Usage read/write >4 387.78 TB - 509.48 TB

Power on count >627 times

Power on time >48 627 hours

Temperature >30°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very concerning

Partitions >C:


STORAGE 4

Model >ST31000528AS

Type >HDD 7200 RPM - SATA

Capacity >1 TB

Mode current/max >N/A - SATA/300

Speed current/max >116 - 116 MB/s

Usage read/write >N/A - N/A

Power on count >2 658 times

Power on time >3 990 hours

Temperature >26°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good

Partitions >D:


STORAGE 5

Model >Force MP600

Type >SSD - NVMe

Capacity >1 TB

Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4

Speed current/max >N/A (no volume)

Usage read/write >17.39 TB - 9.62 TB

Power on count >144 times

Power on time >33 563 hours

Temperature >36°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (99 %)

Partitions >X:


STORAGE 6

Model >Force MP600

Type >SSD - NVMe

Capacity >1 TB

Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4

Speed current/max >N/A (no volume)

Usage read/write >17.40 TB - 9.63 TB

Power on count >144 times

Power on time >33 563 hours

Temperature >38°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (99 %)

Partitions >X:

>_ SCREEN

SCREEN 1

Model >G27q-20

Max resolution >2560 x 1440

Current frequency >144Hz

Connected via >HDMI

Manufacture date >2021

Size >27"


SCREEN 2

Model >KG242Y P

Max resolution >1920 x 1080

Current frequency >120Hz

Connected via >DVI

Manufacture date >2021

Size >24"


SCREEN 3

Model >24G2W1G4 (AOC International)

Max resolution >1920 x 1080

Current frequency >120Hz

Connected via >DVI

Manufacture date >2019

Size >24"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.