Last diagnostics on this PC

1 • 6m 3d • Long

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

⚠️ The frequency of your processor is abnormally low. (2.69 GHz).

Check that the power plan (silent) in Windows is not limiting performance.
If it is not, try to reset your BIOS

⚠️ The pagefile is enabled (modified size).
This can cause frequent crashes. It is recommended to re-enable its automatic management by the system.

To do this, search for "Adjust the appearance and performance of Windows" in the Windows search bar.
Click on the "Advanced" tab, then click on "Change" in the "Virtual Memory" section.
Check "Automatically manage paging file size for all drives", then click "Ok".
Finally, restart your computer.

➡️ The installed Nvidia graphics driver can be updated. (425.31 -> 572.16)

You can download the update from the Nvidia website.

➡️ A storage seems to lack free space.

Here is the list of volumes that may lack free space (less than 20GB remaining):
- Storage 2: D: 10 GB free remaining

It is recommended to leave some free space, especially on the system volume (C:).
This allows for optimal performance and some margin for the system (Windows updates, software updates, etc.).

Here is a video if you want to clean and free up space easily.

💔 Some discouraged practices have been identified
System modifications : DefragSvc, HPET, DriverSearching, DisablePagingExecutive
Software / tools not recommended : DriverBooster, CCleaner

Here are the details of the identified bad practices:

System modifications :
- The system service DefragSvc has been disabled.
This service is necessary to manage the optimization of the computer's storage.
It defragments hard drives, prolongs the lifespan, and improves the performance of SSDs, etc..
There is absolutely no reason to disable it.
If you want to know more, you can watch this video.

- HPET has been disabled in Windows.
It is a "timer", a clock for the system and software.
It is often disabled without any tests by software that claims to boost performance.

- The automatic driver search has been disabled (DriverSearching).
This can cause issues if you want to connect a new device to the computer.
Windows Update will not be able to automatically install or update drivers.
This might have been an oversight after using a tool like DDU to properly reinstall the graphics card drivers.

- The registry key DisablePagingExecutive has been modified.
This registry key does not need to be modified today, as it does not improve performance.
In older versions of Windows, it was used by developers to test their applications (drivers).
Avoid following "optimization" tutorials that advise random things.
Link to the official Microsoft documentation regarding this registry key: available here.

Software / tools not recommended :
- The software DriverBooster may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.

What to do about these bad practices? :
- Given the modifications and installations made to your Windows installation, it is highly recommended to reinstall Windows properly.
This will allow you to start with a clean, stable base, without the risk of issues.
A clean installation of Windows, with the correct drivers and settings, is sufficient to have a performant and stable system.
Everything else is just false promises, bad practices, and increases the risk of problems without any performance gain.
Windows is not really an operating system meant to be tinkered with.
You can watch this tutorial, which explains how to reinstall Windows properly.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Long

Diagnostic count >1

App version >App versionVersion of the application used during the diagnostic24.8.3

Performed >6m 3d (2024-08-12)

Diagnostic duration >18min 26s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the manufacturer's website

>_ LAPTOP

Manufacturer >Alienware

Model >17

Motherboard >04WT2G

Power supply >Plugged in

Battery capacity current/nominal >60 / 60 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
100%

Estimated autonomy >N/A

>_ BIOS

Vendor >Alienware

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
A17 (2019-07-22)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Unknown state

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Inactive

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
5s


>_ WINDOWS

Edition >Windows 10 Famille

Version >22H2 (19045.2965)

Installed on >2021-08-09 12:47:05

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Inactive

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
N/A

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >Intel Core i7-4900MQ

Number of cores/threads >4 / 8

Background usage >2%

Power plan >silent

Base frequency >2.80 GHz

Frequencies min/max >1.73 GHz / 2.69 GHz

PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)

When these limits are reached, the processor will reduce its frequency to stay within the limit.

The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.

Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).

Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.

By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.

A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)
59 W / 47 W

Voltages min/max >0.86 V / 0.93 V

Consumptions min/max >7 W / 40 W

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 57°C min and 94°C max.

Average based on a sample of recent diags.
49°C / 89°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >Intel HD Graphics 4600

Manufacturer >Dell

VRAM >1 Go (N/A)

Driver version >20.19.15.4463

Driver date >25/05/2016


GPU 2

Model >NVIDIA GeForce GTX 765M

Manufacturer >Dell

VRAM >2 GB (GDDR5 (Samsung))

Driver version >425.31

Driver date >09/04/2019

Consommations min/max >5 W / 43 W

Temperatures min/max >Temperatures min/maxOn average during the Long diag of UserDiag, this graphics card reaches 61°C min and 88°C max.

Average based on a sample of recent diags.
49°C / 69°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this GPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ MEMORY

Total size >16 GB

Memory type >DDR3

Current frequency >Current frequencyCurrent frequency of the RAM sticks.1596 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >Dual

Timings >TimingsCAS11tRCD11tRP11tRAS28tRFC208CR211-11-11-28 (tRFC:208/CR:2)

Usage >3.5/15.9 GB (22%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (Modified size)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (JDIMM3)

Manufacturer >Samsung

Reference >M471B5173DB0-YK0

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s


SLOT 2 (JDIMM1)

Manufacturer >Samsung

Reference >M471B5173DB0-YK0

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s


SLOT 3 (JDIMM4)

Manufacturer >Samsung

Reference >M471B5173DB0-YK0

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s


SLOT 4 (JDIMM2)

Manufacturer >Samsung

Reference >M471B5173DB0-YK0

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s

>_ STORAGE

STORAGE 1

Model >MQ01ABD100

Type > - RAID

Capacity >1 TB

Mode current/max >N/A - N/A

Speed current/max >171 - 78 MB/s

Usage read/write >N/A - N/A

Power on count >N/A

Power on time >N/A

Temperature >N/A

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
N/A

C:
EFI System
524 MB
{796badd3-6bbf-4d9f-b631-466eb71a4965}
42 MB
Recovery
514 MB
Datas
991 GB
102 GB free
C: (NTFS)
Recovery
474 MB
Recovery
8 GB

STORAGE 2

Model >LITEONIT DMT-80

Type > - RAID

Capacity >11 GB

Mode current/max >N/A - N/A

Speed current/max >539 - 207 MB/s

Usage read/write >N/A - N/A

Power on count >N/A

Power on time >N/A

Temperature >N/A

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
N/A

D:
Datas
11 GB
10 GB free
D: (NTFS)

>_ SCREEN

SCREEN 1

Model >MT5531

Max resolution >1360 x 768

Current frequency >59Hz

Connected via >HDMI

Manufacture date >2013

Size >26"


SCREEN 2

Model >Laptop screen

Max resolution >1920 x 1080

Current frequency >Unknown

Connected via >Internal

Manufacture date >2013

Size >17"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.