Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
The maximum recorded temperature (96°C) seems to negatively impact the computer's processor performance.
Use common sense.
UserDiag tests the components by generating a certain load, but maybe your daily usage does not heat up as much.
Also check the temperatures during normal use (in your favorite game/software, for example).
If everything seems fine, there may not be a problem.
For comparison, this processor in other "extrême" diagnostics reaches 88°C on average.
However, if you think the temperature is too high and it shouldn't heat up that much, here are some tips:
- Depending on the overheating, simply opening the computer case may be enough.
- Otherwise, first check that the processor's cooling system (heatsink or AIO/water cooling) is working.
If everything seems correct visually but the problem persists, check that the cooling system is properly attached.
- To check the attachment, turn off your computer and open the case.
Remove the processor's cooling system, checking that it was properly attached.
Also check that the thermal paste was spread over the entire surface of the processor.
Reattach the cooling system by applying a pea-sized amount of thermal paste on the processor, then secure it properly.
Run a new diagnostic to see if the problem is resolved.
If the problem persists and you are unsure:
- Recheck that the cooling system is properly attached and in contact with the processor.
- In the case of an AIO/water cooling, check that it is not defective by touching the tubes, if one is hot and the other cold, for example.
- Depending on the choice of processor, it is possible that the current cooling is not sufficient depending on the usage.
- If you have doubts, do not hesitate to ask for help from a competent person.
It is recommended to back up your data and replace it as soon as possible before the data gets corrupted.
Storage in poor condition (even if not the primary storage) can cause random freezes on the computer.
You can download the update from the Nvidia website.
Here is the list of volumes that may lack free space (less than 20GB remaining):
- Storage 4: G: 601 MB free remaining
It is recommended to leave some free space, especially on the system volume (C:).
This allows for optimal performance and some margin for the system (Windows updates, software updates, etc.).
Here is a video if you want to clean and free up space easily.
Here are the details of the identified bad practices:
Software / tools not recommended :
- The software DriverHub may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.
- The software TousLesDrivers may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.
- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.
What to do about these bad practices? :
- If everything is working fine, no worries!
You can simply uninstall the concerned software and/or set a proper power plan if it has been modified.
Just keep in mind for next time that it's not ideal to use such software.
If you still have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
This is an Extreme diagnostic.
Please note that the results displayed below (temperatures, etc.) do not reflect typical computer usage.
If you understand what this Extreme diagnostic does exactly and know how to interpret the results, you can proceed!
If you do not understand why some components are overheating, then you have not understood what it does exactly.
If you are unsure, it is better to run a Quick or Long diagnostic.
At least there, you can rely on the recorded temperatures.
This Extreme mode is only useful for experienced users, pushing components to their limits.
It creates maximum consumption to test the power supply and the stability of the computer.
In this mode, there is no need to worry about temperatures, as they do not reflect typical usage.
Diagnostic type >Extreme
Diagnostic count >1
App version >App versionVersion of the application used during the diagnostic25.1.1
Performed >10d (2025-01-10)
Diagnostic duration >18min 28s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the motherboard website
Manufacturer >MSI
Model >H310M PRO-M2 PLUS (MS-7C08)
VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.
High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking
Note:
Few motherboards have this sensor.32°C / 99°C
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Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.1.30 (2019-09-04)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Active
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.15s
Edition >Windows 11 Professionnel
Version >24H2 (26100.2605)
Installed on >2021-08-24 17:08:35
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Inactive
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.5h 48min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Windows Defender
Name >Intel Core i7-8700
Number of cores/threads >6 / 12
Background usage >6%
Power plan >Performances élevées
Base frequency >3.19 GHz
Frequencies min/max >0.18 GHz / 4.30 GHz
PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)
When these limits are reached, the processor will reduce its frequency to stay within the limit.
The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.
Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).
Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.
By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.
A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)119 W / 95 W
Voltages min/max >0.86 V / 1.22 V
Consumptions min/max >14 W / 115 W
Temperatures min/max >Temperatures min/maxOn average during the extreme diag of UserDiag, this processor reaches 43°C min and 88°C max.
Average based on a sample of recent diags.34°C / 96°C
Performance level >Performance levelPerformance level determined using data from 93 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >NVIDIA GeForce RTX 2060
Manufacturer >MSI
Edition >Ventus XS OC
VRAM >6 GB (GDDR6 (Samsung))
Driver version >566.14
Driver date >06/11/2024
Consommations min/max >29 W / 166 W
Temperatures min/max >Temperatures min/maxOn average during the Extreme diag of UserDiag, this graphics card reaches 40°C min and 76°C max.
Average based on a sample of recent diags.35°C / 69°C
Performance level >Performance levelPerformance level determined using data from 1112 other diagnostics containing this GPU model.Very good (100%)
Total size >48 GB
Memory type >DDR4
Current frequency >Current frequencyCurrent frequency of the RAM sticks.2666 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >Dual
Timings >TimingsCAS19tRCD19tRP19tRAS43tRFC880CR219-19-19-43 (tRFC:880/CR:2)
Usage >10.7/47.9 GB (22%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)
SLOT 1 (ChannelA-DIMM0)
Manufacturer >Crucial (Micron)
Reference >CT16G4DFRA266.C8FE
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 2666 MT/s
SLOT 2 (ChannelA-DIMM1)
Format >Unknown (empty slot)
SLOT 3 (ChannelB-DIMM0)
Manufacturer >Crucial (Micron)
Reference >CT32G4DFD832A.M16FF
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.32 GB - 3200 MT/s
SLOT 4 (ChannelB-DIMM1)
Format >Unknown (empty slot)
STORAGE 1
Model >SAMSUNG SSD 830 Series
Type >SSD - SATA
Capacity >128 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >513 - 184 MB/s
Usage read/write >N/A - 37.82 TB
Power on count >3 521 times
Power on time >54 338 hours
Temperature >28°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameCurrentWorstThresh.Raw05Reallocated Sector Count10010010009Power-on Hours89890543380CPower-on Count969603521B1Wear Leveling Count727201014B3Used Reserved Block Count (Total)100100100B5Program Fail Count (Total)100100100B6Erase Fail Count (Total)100100100B7Runtime Bad Block (Total)100100100BBUncorrectable Error Count10010000BEAirflow Temperature7250028C3ECC Error Rate20020000C7CRC Error Count25325300EBPOR Recovery Count99990180F1Total LBAs Written9999079309865481Very good (72 %)
STORAGE 2
Model >ST1000DM003-1ER162
Type >HDD 7200 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >134 - 122 MB/s
Usage read/write >N/A - N/A
Power on count >2 853 times
Power on time >13 506 hours
Temperature >32°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate1139965055077603Spin-Up Time98970004Start/Stop Count959520593905Reallocated Sectors Count10010010007Seek Error Rate85603034512517809Power-On Hours85850135060ASpin Retry Count1001009700CPower Cycle Count9898202853B7Vendor Specific10010000B8End-to-End Error100100990BBReported Uncorrectable Errors949406BCCommand Timeout10010000BDHigh Fly Writes10010000BEAirflow Temperature685045537853984BFG-Sense Error Rate10010000C0Power-off Retract Count100100057C1Load/Unload Cycle Count39390123202C2Temperature3250047244640288C5Current Pending Sector Count100100032C6Uncorrectable Sector Count100100032C7UltraDMA CRC Error Count20020000F0Head Flying Hours100253047446503726734F1Total Host Writes100253050013939131F2Total Host Reads1002530953300900487Concerning
STORAGE 3
Model >ST1000DM010-2EP102
Type >HDD 7200 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >156 - 141 MB/s
Usage read/write >N/A - N/A
Power on count >1 611 times
Power on time >10 422 hours
Temperature >34°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate8363622106525303Spin-Up Time97960004Start/Stop Count949420684605Reallocated Sectors Count10010010007Seek Error Rate83604520323053109Power-On Hours89890104220ASpin Retry Count1001009700CPower Cycle Count9999201611B7Vendor Specific10010000B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout10010000BDHigh Fly Writes10010000BEAirflow Temperature665040571473954C1Load/Unload Cycle Count979706857C2Temperature3410042949672994C3Hardware ECC recovered510221065253C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000F0Head Flying Hours10025304325032076255F1Total Host Writes100253022846006241F2Total Host Reads100253035955331624Very good
STORAGE 4
Model >KINGSTON SNV2S1000G
Type >SSD - NVMe
Capacity >1 TB
Mode current/max >PCIe 2.0 x4 - PCIe 4.0 x4
Speed current/max >1 502 - 1 369 MB/s
Usage read/write >10.83 TB - 11.09 TB
Power on count >566 times
Power on time >4 169 hours
Temperature >44°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature31703Available Spare10004Available Spare Threshold1005Percentage Used106Data Units Read2271934507Data Units Written2325660108Host Read Commands26474819709Host Write Commands4791546310AController Busy Time334610BPower Cycles5660CPower On Hours41690DUnsafe Shutdowns180EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0Very good (99 %)
SCREEN 1
Model >Q27G2SG4 (AOC International)
Max resolution >2560 x 1440
Current frequency >155Hz
Connected via >DisplayPort
Connected to >NVIDIA GeForce RTX 2060
Manufacture date >2024
Size >27"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
