Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
Problem identified
Here are the details of the identified bad practices:
System modifications :
- HPET has been disabled in Windows.
It is a "timer", a clock for the system and software.
It is often disabled without any tests by software that claims to boost performance.
Software / tools not recommended :
- The software TousLesDrivers may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.
What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
Optional considerations
You can download the update from the Nvidia website.
The computer is equipped with DDR5 memory, which implies a slightly longer boot time to check memory stability.
However, here, the boot duration is excessively long (over 40s).
Ideally, it should not exceed a few tens of seconds.
It might be worth checking if the motherboard has an up-to-date BIOS.
Click the "Go to motherboard website" button in the "DIAG" box to access your motherboard's support page.
If a newer version is available, you can update the BIOS by following this tutorial.
If the problem persists despite an up-to-date BIOS, you can try enabling the following options in the BIOS:
- "Memory Context Restore"
- "DRAM Power Down"
Then restart the computer once or twice to see if it speeds up a bit.
Here is the list of volumes that may lack free space (less than 20GB remaining):
- Storage 6: I: 1 GB free remaining
It is recommended to leave some free space, especially on the system volume (C:).
This allows for optimal performance and some margin for the system (Windows updates, software updates, etc.).
Here is a video if you want to clean and free up space easily.
You can update:
- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)
Diagnostic type >Quick
Diagnostic count >1
App version >App versionVersion of the application used during the diagnostic24.11.4
Performed >7m 22d (2024-11-23)
Diagnostic duration >4min 30s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Export to PDF
Go to the motherboard website
Manufacturer >ASUS
Model >ROG STRIX B650E-E GAMING WIFI
VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.
High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking
Note:
Few motherboards have this sensor.46°C / 50°C
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.3040 (2024-09-12)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Active
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.45s
Edition >Windows 11 Professionnel
Version >23H2 (22631.4391)
Installed on >2023-11-05 19:50:50
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Active
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.8h 38min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Avast Antivirus
Name >AMD Ryzen 9 7950X
Number of cores/threads >16 / 32
Background usage >1%
Power plan >Utilisation normale
Base frequency >4.50 GHz
Frequencies min/max >0.07 GHz / 5.55 GHz
Infinity fabric (FCLK) >2000 MHz
Voltages min/max >1.22 V / 1.47 V
Consumptions min/max >55 W / 202 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 48°C min and 84°C max.
Average based on a sample of recent diags.48°C / 91°C
Performance level >Performance levelPerformance level determined using data from 327 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >NVIDIA GeForce RTX 4070 Ti
Manufacturer >Gigabyte
Edition >Eagle OC
VRAM >12282 MB (GDDR6X (Micron))
Driver version >566.14
Driver date >06/11/2024
Consommations min/max >6 W / 285 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this graphics card reaches 41°C min and 57°C max.
Average based on a sample of recent diags.34°C / 64°C
Performance level >Performance levelPerformance level determined using data from 1115 other diagnostics containing this GPU model.Very good (100%)
GPU 2
Model >AMD Radeon Graphics
Manufacturer >ASUS
VRAM >512 MB (N/A)
Driver version >32.0.11016.3
Driver date >28/05/2024
Total size >32 GB
Memory type >DDR5
Current frequency >Current frequencyCurrent frequency of the RAM sticks.6000 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >2 x 32-bit
Timings >TimingsCAS36tRCD38tRP38tRAS80tRFC884CR136-38-38-80 (tRFC:884/CR:1)
Usage >9.5/31.1 GB (31%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 22-24-24-49 | 3670 MT/s
XMP 2 | 26-28-28-58 | 4336 MT/s
XMP 3 | 28-30-30-63 | 4670 MT/s
XMP 4 | 30-32-32-67 | 5004 MT/s
XMP 5 | 32-34-34-72 | 5338 MT/s
XMP 6 | 36-38-38-80 | 6000 MT/s
XMP 7 | 38-38-38-80 | 6000 MT/s
XMP 8 | 40-38-38-80 | 6000 MT/s
XMP 9 | 42-38-38-80 | 6000 MT/s
XMP 1 | 22-24-24-49 | 3422 MT/s
XMP 2 | 26-28-28-58 | 4046 MT/s
XMP 3 | 28-30-30-63 | 4356 MT/s
XMP 4 | 30-32-32-67 | 4668 MT/s
XMP 5 | 32-34-34-72 | 4978 MT/s
XMP 6 | 36-38-38-80 | 5600 MT/s
XMP 7 | 38-38-38-80 | 5600 MT/s
XMP 8 | 40-38-38-80 | 5600 MT/s
XMP 9 | 42-38-38-80 | 5600 MT/s
EXPO 1 | 36-38-38-80 | 6000 MT/s
EXPO 1 | 36-38-38-80 | 5600 MT/s
XMP profile enabled
SLOT 1 (DIMM 0)
Format >Unknown (empty slot)
SLOT 2 (DIMM 1)
Manufacturer >Kingston (SK Hynix)
Reference >KF560C36-16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 6000 MT/s
SLOT 3 (DIMM 0)
Format >Unknown (empty slot)
SLOT 4 (DIMM 1)
Manufacturer >Kingston (SK Hynix)
Reference >KF560C36-16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 6000 MT/s
STORAGE 1
Model >Samsung SSD 980 PRO 2TB
Type >SSD - NVMe
Capacity >2 TB
Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4
Speed current/max >6 632 - 4 661 MB/s
Usage read/write >8.68 TB - 7.56 TB
Power on count >1 039 times
Power on time >176 hours
Temperature >39°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature31203Available Spare10004Available Spare Threshold1005Percentage Used006Data Units Read1819832207Data Units Written1584491208Host Read Commands9642204709Host Write Commands220369860AController Busy Time2490BPower Cycles10390CPower On Hours1760DUnsafe Shutdowns520EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0Very good (100 %)
STORAGE 2
Model >Samsung SSD 980 PRO 1TB
Type >SSD - NVMe
Capacity >1 TB
Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4
Speed current/max >6 658 - 4 643 MB/s
Usage read/write >20.03 TB - 12.64 TB
Power on count >1 039 times
Power on time >482 hours
Temperature >43°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature31603Available Spare10004Available Spare Threshold1005Percentage Used106Data Units Read4200738107Data Units Written2650263808Host Read Commands53691699809Host Write Commands2591090530AController Busy Time13730BPower Cycles10390CPower On Hours4820DUnsafe Shutdowns520EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0Very good (99 %)
STORAGE 3
Model >WDC WD10PURX-64D85Y0
Type >HDD 5400 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >130 - 133 MB/s
Usage read/write >N/A - N/A
Power on count >2 949 times
Power on time >9 089 hours
Temperature >24°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate200200513003Spin-Up Time14013721400004Start/Stop Count94940676305Reallocated Sectors Count200200140007Seek Error Rate2002000009Power-On Hours8888090890ASpin Retry Count100100000BRecalibration Retries100100000CPower Cycle Count989802949C0Power-off Retract Count2002000282C1Load/Unload Cycle Count19819806480C2Temperature11983024C4Reallocation Event Count20020000C5Current Pending Sector Count20020000C6Uncorrectable Sector Count10025300C7UltraDMA CRC Error Count20020000C8Write Error Rate10025300Very good
STORAGE 4
Model >SanDisk SDSSDH3 2T00
Type >SSD - SATA
Capacity >2 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >382 - 373 MB/s
Usage read/write >4.05 TB - 6.19 TB
Power on count >1 216 times
Power on time >1 978 hours
Temperature >26°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameCurrentWorstThresh.Raw05Reassigned Block Count1001000009Power On Hours100100019780CPower Cycle Count10010001216A5Block Erase Count (SLC)100100026018086A6Minimum P/E Cycles10010001A7Maximum Bad Blocks per die1001000196A8Maximum P/E Cycles100100010A9Total Bad Block1001000990AAGrown Bad Blocks10010000ABProgram Fail Count10010000ACErase Fail Count10010000ADAverage P/E Cycles10010002AEUnexpected Power Loss Count100100046B8End-to-End Error Detection/Correction Count10010000BBReported Uncorrectable Errors10010000BCCommand Timeout Count10010001C2Temperature74520223339544602C7CRC Error Count10010000E6Media Wearout Indicator110249109413946E8Available Reserve Space1001004100E9NAND GB Written10010006111EANAND GB Written (SLC)10010006580F1Total GB Written25325306193F2Total GB Read25325304050F4Temperature Throttle Status010000Very good (100 %)
STORAGE 5
Model >ST500LM021-1KJ152
Type >HDD 7200 RPM - SATA
Capacity >500 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >116 - 123 MB/s
Usage read/write >N/A - N/A
Power on count >2 655 times
Power on time >6 263 hours
Temperature >23°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate115993410051991203Spin-Up Time98980004Start/Stop Count989820276505Reallocated Sectors Count10010036007Seek Error Rate766030868986064809Power-On Hours93930362667038536870ASpin Retry Count1001009700CPower Cycle Count9898202655B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout10010004295163908BDHigh Fly Writes10010000BEAirflow Temperature775345387317783BFG-Sense Error Rate100100096C0Power-off Retract Count100100077C1Load/Unload Cycle Count6262076906C2Temperature2347025769803799C4Reallocation Event Count959530242721486803793C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000FEFree Fall Protection10010000Good
STORAGE 6
Model >ST500LM021-1KJ152
Type >HDD 7200 RPM - SATA
Capacity >500 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >125 - 107 MB/s
Usage read/write >N/A - N/A
Power on count >1 770 times
Power on time >14 922 hours
Temperature >25°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate11599349501650403Spin-Up Time98980004Start/Stop Count999920192105Reallocated Sectors Count10010036007Seek Error Rate82603018237372609Power-On Hours838302085764968105700ASpin Retry Count1001009700CPower Cycle Count9999201770B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout10010000BDHigh Fly Writes10010000BEAirflow Temperature755145421003289BFG-Sense Error Rate100100095C0Power-off Retract Count100100022C1Load/Unload Cycle Count110331372C2Temperature2549021474836505C4Reallocation Event Count868630156246615274192C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000FEFree Fall Protection10010000Good
SCREEN 1
Model >DELL P2719H (Dell Computer)
Max resolution >1920 x 1080
Current frequency >60Hz
Connected via >DisplayPort
Connected to >NVIDIA GeForce RTX 4070 Ti
Manufacture date >2020
Size >27"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
