Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
Critical element identified
The diagnostic was interrupted by a computer crash.
No error code was identified, so it is difficult to determine the cause of the crash at this time.
If the problem persists, feel free to ask for help from competent people.
Problem identified
Here are the details of the identified bad practices:
System modifications :
- The registry key DefaultTTL has been modified.
The software TCP Optimizer was probably used.
This registry key allows modifying the time-to-live (TTL) of IP packets.
In this case, the value has been decreased compared to the default value.
This can cause issues while browsing the internet, as packets may be lost.
This modification does not improve ping or internet speed. It is useless.
Software / tools not recommended :
- The software DriverBooster may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.
- The software IObit Advanced SystemCare is developed by the company IObit.
This company relies heavily on marketing and their products are not truly effective.
They are designed to make you believe they are useful and to entice you to purchase the paid version.
You can watch this video to learn more about best practices.
Modified power plan :
- The "Driver Booster Power Plan" power plan is a modified.
It works very well by default, there is no real benefit to installing such power plans for the processor.
You can watch this video to learn more about best practices.
What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
Optional considerations
To enable the RAM's XMP profile (also called DOCP or EXPO), please follow this tutorial.
Note: If you cannot find the option in the BIOS and your PC is an OEM brand (HP Omen, Dell, Lenovo, etc.), it is possible that the option is not available.
You can download the update from the Nvidia website.
Here is the list and size of the detected unallocated spaces:
- Storage 1: 19 GB
If you want to allocate these spaces to use them, you can do this:
- Right-click on the Windows icon at the bottom left of the screen > "Disk Management"
If an "Initialize Disk" window appears:
- Leave the default options (GPT partition), then click "OK"
Otherwise:
- Identify the unallocated areas (they are in black)
- Check on the left if the storage indicates "not initialized" instead of "online". If so, right-click on it > "Initialize"
- Then, right-click on the unallocated area (in black) > "New Simple Volume"
- In the wizard, you can leave all the default options. Click "Next" until the end, then "Finish"
- You can now use this space
This is an Extreme diagnostic.
Please note that the results displayed below (temperatures, etc.) do not reflect typical computer usage.
If you understand what this Extreme diagnostic does exactly and know how to interpret the results, you can proceed!
If you do not understand why some components are overheating, then you have not understood what it does exactly.
If you are unsure, it is better to run a Quick or Long diagnostic.
At least there, you can rely on the recorded temperatures.
This Extreme mode is only useful for experienced users, pushing components to their limits.
It creates maximum consumption to test the power supply and the stability of the computer.
In this mode, there is no need to worry about temperatures, as they do not reflect typical usage.
Diagnostic type >Extreme
Diagnostic count >18
App version >App versionVersion of the application used during the diagnostic25.3.6
Performed >2m 8d (2025-03-12)
Diagnostic duration >1min 38s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the motherboard website
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.P.91 (2024-08-29)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Active
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.12s
Edition >Windows 10 Professionnel
Version >22H2 (19045.5555)
Installed on >2024-01-20 01:37:18
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Inactive
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.2min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Norton 360 for Gamers
Name >AMD Ryzen 5 5600
Number of cores/threads >6 / 12
Background usage >1%
Power plan >Driver Booster Power Plan
Base frequency >3.50 GHz
Frequencies min/max >3.56 GHz / 4.45 GHz
Infinity fabric (FCLK) >1067 MHz
Voltages min/max >1.03 V / 1.22 V
Consumptions min/max >22 W / 78 W
Temperatures min/max >Temperatures min/maxOn average during the extreme diag of UserDiag, this processor reaches 38°C min and 74°C max.
Average based on a sample of recent diags.31°C / 58°C
Performance level >Performance levelPerformance level determined using data from 459 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >NVIDIA GeForce RTX 4060 Ti
Manufacturer >Palit Microsystems
Edition >Dual OC
VRAM >8188 MB (GDDR6 (Hynix))
Driver version >572.70
Driver date >03/03/2025
Consommations min/max >8 W / 160 W
Temperatures min/max >Temperatures min/maxOn average during the extreme diag of UserDiag, this graphics card reaches 39°C min and 63°C max.
Average based on a sample of recent diags.44°C / 70°C
Performance level >Performance levelPerformance level determined using data from 492 other diagnostics containing this GPU model.Very good (100%)
Total size >32 GB
Memory type >DDR4
Current frequency >Current frequencyCurrent frequency of the RAM sticks.2134 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >2 x 64-bit
Timings >TimingsCAS15tRCD15tRP15tRAS36tRFC374CR215-15-15-36 (tRFC:374/CR:2)
Usage >5.9/31.9 GB (18%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 7-9-9-17 | 1400 MT/s
XMP 2 | 8-11-11-19 | 1600 MT/s
XMP 3 | 9-12-12-22 | 1800 MT/s
XMP 4 | 10-13-13-24 | 2002 MT/s
XMP 5 | 11-14-14-27 | 2202 MT/s
XMP 6 | 12-16-16-29 | 2402 MT/s
XMP 7 | 13-17-17-31 | 2602 MT/s
XMP 8 | 14-18-18-34 | 2802 MT/s
XMP 9 | 15-19-19-36 | 3002 MT/s
XMP 10 | 16-20-20-38 | 3200 MT/s
XMP 11 | 17-20-20-38 | 3200 MT/s
XMP 12 | 18-20-20-38 | 3200 MT/s
XMP 13 | 19-20-20-38 | 3200 MT/s
XMP 14 | 20-20-20-38 | 3200 MT/s
XMP 15 | 21-20-20-38 | 3200 MT/s
XMP 16 | 22-20-20-38 | 3200 MT/s
XMP 17 | 23-20-20-38 | 3200 MT/s
XMP 18 | 24-20-20-38 | 3200 MT/s
No XMP profile enabled
SLOT 1 (DIMM 0)
Manufacturer >Corsair (Samsung)
Reference >CMG16GX4M2E3200C16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
SLOT 2 (DIMM 1)
Manufacturer >Corsair (Samsung)
Reference >CMG16GX4M2E3200C16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
SLOT 3 (DIMM 0)
Manufacturer >Corsair (Samsung)
Reference >CMG16GX4M2E3200C16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
SLOT 4 (DIMM 1)
Manufacturer >Corsair (Samsung)
Reference >CMG16GX4M2E3200C16
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s
STORAGE 1
Model >TOSHIBA MQ01ABD050
Type >HDD 5400 RPM - SATA
Capacity >500 GB
Mode current/max >SATA/300 - SATA/300
Speed current/max >41 - 81 MB/s
Usage read/write >N/A - N/A
Power on count >9 459 times
Power on time >18 039 hours
Temperature >33°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate10010050002Throughput Performance10010050003Spin-Up Time1001001114504Start/Stop Count10010001066205Reallocated Sectors Count10010050007Seek Error Rate10010050008Seek Time Performance10010050009Power-On Hours55550180390ASpin Retry Count2531003000CPower Cycle Count10010009459BFG-Sense Error Rate1001000366C0Power-off Retract Count99990808C1Load/Unload Cycle Count64640369395C2Temperature1001000261993267233C4Reallocation Event Count10010000C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020006117DCDisk Shift10010000DELoaded Hours6161015944DFLoad/Unload Retry Count10010000E0Load Friction10010000E2Load 'In'-time1001000190F0Head Flying Hours10010010Very good
STORAGE 2
Model >CT500P3SSD8
Type >SSD - NVMe
Capacity >500 GB
Mode current/max >PCIe 3.0 x4 - PCIe 3.0 x4
Speed current/max >2 862 - 48 MB/s
Usage read/write >46.60 TB - 20.43 TB
Power on count >1 674 times
Power on time >3 918 hours
Temperature >45°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature31803Available Spare10004Available Spare Threshold505Percentage Used1406Data Units Read9772050507Data Units Written4284277008Host Read Commands83552672309Host Write Commands5489189120AController Busy Time58430BPower Cycles16740CPower On Hours39180DUnsafe Shutdowns5130EMedia and Data Integrity Errors00FNumber of Error Information Log Entries5520Very good (86 %)
SCREEN 1
Model >KG241Q S
Max resolution >1920 x 1080
Current frequency >165Hz
Connected via >DisplayPort
Connected to >NVIDIA GeForce RTX 4060 Ti
Manufacture date >2020
Size >23"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
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