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(note: for the moment, resources links in the tips are still in french)
Problem identified
The reached temperature (53°C) does not seem to be the cause of this performance drop.
Check that your monitor is properly connected to the graphics card and not to the motherboard (if this computer has one).
Also check that there is no software like WallpaperEngine or equivalent running in the background.
If the problem persists, try reinstalling the graphics driver properly.
Optional considerations
To enable the RAM's XMP profile (also called DOCP or EXPO), please follow this tutorial.
Note: If you cannot find the option in the BIOS and your PC is an OEM brand (HP Omen, Dell, Lenovo, etc.), it is possible that the option is not available.
You can download the update from the Nvidia website.
You can update:
- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)
Diagnostic type >Quick
Diagnostic count >5
App version >App versionVersion of the application used during the diagnostic24.11.2
Performed >8m 6d (2024-11-06)
Diagnostic duration >3min 8s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Export to PDF
Go to the motherboard website
Manufacturer >ASUS
Model >TUF GAMING A620M-PLUS WIFI
VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.
High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking
Note:
Few motherboards have this sensor.25°C / 33°C
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.1811 (2023-10-07)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Active
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.8s
Edition >Windows 11 Famille
Version >23H2 (22631.4317)
Installed on >2024-07-20 18:28:26
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Active
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.3h 32min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Active
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Avast Antivirus
Name >AMD Ryzen 5 7600
Number of cores/threads >6 / 12
Background usage >1%
Power plan >Utilisation normale
Base frequency >3.80 GHz
Frequencies min/max >0.52 GHz / 5.14 GHz
Infinity fabric (FCLK) >1797 MHz
Voltages min/max >1.14 V / 1.37 V
Consumptions min/max >24 W / 90 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 46°C min and 75°C max.
Average based on a sample of recent diags.41°C / 86°C
Performance level >Performance levelPerformance level determined using data from 1294 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >AMD Radeon Graphics
Manufacturer >ASUS
VRAM >512 MB (N/A)
Driver version >32.0.11016.3
Driver date >28/05/2024
GPU 2
Model >NVIDIA GeForce RTX 3060
Manufacturer >ZOTAC International Ltd.
Edition >Twin edge
VRAM >12 GB (GDDR6 (Samsung))
Driver version >566.03
Driver date >15/10/2024
Consommations min/max >13 W / 123 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this graphics card reaches 41°C min and 57°C max.
Average based on a sample of recent diags.25°C / 53°C
Performance level >Performance levelPerformance level determined using data from 1699 other diagnostics containing this GPU model.Low (57%)
Total size >16 GB
Memory type >DDR5
Current frequency >Current frequencyCurrent frequency of the RAM sticks.4792 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >2 x 32-bit
Timings >TimingsCAS40tRCD40tRP40tRAS77tRFC708CR140-40-40-77 (tRFC:708/CR:1)
Usage >6/15.2 GB (40%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 22-22-22-43 | 2864 MT/s
XMP 2 | 26-26-26-51 | 3384 MT/s
XMP 3 | 28-28-28-54 | 3644 MT/s
XMP 4 | 30-31-31-58 | 3906 MT/s
XMP 5 | 32-33-33-62 | 4166 MT/s
XMP 6 | 36-36-36-70 | 4686 MT/s
XMP 7 | 40-40-40-77 | 5200 MT/s
XMP 8 | 42-40-40-77 | 5200 MT/s
XMP 9 | 46-40-40-77 | 5200 MT/s
No XMP profile enabled
SLOT 1 (DIMM 0)
Format >Unknown (empty slot)
SLOT 2 (DIMM 1)
Manufacturer >Corsair (Micron)
Reference >CMK16GX5M2B5200C40
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 5200 MT/s
SLOT 3 (DIMM 0)
Format >Unknown (empty slot)
SLOT 4 (DIMM 1)
Manufacturer >Corsair (Micron)
Reference >CMK16GX5M2B5200C40
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 5200 MT/s
STORAGE 1
Model >CT500T500SSD8
Type >SSD - NVMe
Capacity >500 GB
Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4
Speed current/max >6 942 - 5 285 MB/s
Usage read/write >2.76 TB - 2.14 TB
Power on count >82 times
Power on time >170 hours
Temperature >30°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature30303Available Spare10004Available Spare Threshold505Percentage Used006Data Units Read579032907Data Units Written447779908Host Read Commands4085166609Host Write Commands336949270AController Busy Time830BPower Cycles820CPower On Hours1700DUnsafe Shutdowns70EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0Very good (100 %)
SCREEN 1
Model >Philips 247E4 (Philips)
Max resolution >1920 x 1080
Current frequency >60Hz
Connected via >HDMI
Connected to >AMD Radeon(TM) Graphics
Manufacture date >2013
Size >23"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test simulates the load of an average game that stresses the processor and graphics card in a balanced way.
It does not necessarily stress all processor cores.
This is the most representative test of gaming usage.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
