Last diagnostics on this PC

2 • 8d • Quick 1 • 10d • Quick

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

No problem has been identified.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >2

App version >App versionVersion of the application used during the diagnostic25.1.1

Performed >10d (2025-01-10)

Diagnostic duration >4min 29s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the manufacturer's website

>_ LAPTOP

Manufacturer >Acer

Model >Aspire E5-571

Motherboard >EA50_HB

Power supply >Plugged in

Battery capacity current/nominal >47 / 56 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
83%

Estimated autonomy >4h29

>_ BIOS

Vendor >Insyde Corp.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
V1.22 (2014-11-28)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Unknown state

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
3s


>_ WINDOWS

Edition >Windows 10 Professionnel

Version >22H2 (19045.5247)

Installed on >2023-06-19 21:15:19

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
14d 23h

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >Intel Core i3-4005U

Number of cores/threads >2 / 4

Background usage >7%

Power plan >Performances optimales

Base frequency >1.70 GHz

Frequencies min/max >0.17 GHz / 1.70 GHz

PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)

When these limits are reached, the processor will reduce its frequency to stay within the limit.

The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.

Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).

Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.

By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.

A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)
25 W / 25 W

Voltages min/max >0.66 V / 0.79 V

Consumptions min/max >3 W / 23 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 46°C min and 64°C max.

Average based on a sample of recent diags.
42°C / 58°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >Intel HD Graphics Family

Manufacturer >Acer

VRAM >1 Go (N/A)

Driver version >10.18.15.4248

Driver date >04/08/2015

Consommations min/max >6 W / 16 W

Temperatures min/max >Temperatures min/maxOn average during the Quick diag of UserDiag, this graphics card reaches 53°C min and 82°C max.

Average based on a sample of recent diags.
38°C / 58°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this GPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ MEMORY

Total size >12 GB

Memory type >DDR3

Current frequency >Current frequencyCurrent frequency of the RAM sticks.1596 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >Dual

Timings >TimingsCAS11tRCD11tRP11tRAS28tRFC208CR111-11-11-28 (tRFC:208/CR:1)

Usage >3.7/11.9 GB (31%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (DIMM0)

Manufacturer >Samsung

Reference >M471B5173DB0-YK0

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s


SLOT 2 (DIMM1)

Format >DIMM (empty slot)


SLOT 3 (DIMM2)

Manufacturer >Micron

Reference >CT102464BF160B.M16

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 1600 MT/s


SLOT 4 (DIMM3)

Format >DIMM (empty slot)

>_ STORAGE

STORAGE 1

Model >ST500LT012-1DG142

Type >HDD 5400 RPM - SATA

Capacity >500 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >67 - 66 MB/s

Usage read/write >N/A - N/A

Power on count >4 569 times

Power on time >8 449 hours

Temperature >31°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate11999622382744003Spin-Up Time99990004Start/Stop Count969620497605Reallocated Sectors Count10010036007Seek Error Rate72603012937332016109Power-On Hours919101451398298421770ASpin Retry Count1001009700CPower Cycle Count9696204569B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout1009908590065774BDHigh Fly Writes10010000BEAirflow Temperature695645538247199BFG-Sense Error Rate10010001654C0Power-off Retract Count100100055C1Load/Unload Cycle Count8787026783C2Temperature3144025769803807C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000F0Head Flying Hours9191088854283428049F1Total Host Writes100253035981841024F2Total Host Reads100253049585589818FEFree Fall Protection10010000
Very good

C:
Recovery
629 MB
EFI System
315 MB
Datas
483 GB
200 GB free
C: (NTFS)
Recovery
16 GB

>_ SCREEN

SCREEN 1

Model >Laptop screen

Max resolution >1366 x 768

Current frequency >60Hz

Connected via >Internal

Connected to >Internal

Manufacture date >2013

Size >15"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.