Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
Critical element identified
It is recommended to back up your data and replace it as soon as possible before the data gets corrupted.
Storage in poor condition (even if not the primary storage) can cause random freezes on the computer.
Problems identified
To do this, search for "Adjust the appearance and performance of Windows" in the Windows search bar.
Click on the "Advanced" tab, then click on "Change" in the "Virtual Memory" section.
Check "Automatically manage paging file size for all drives", then click "Ok".
Finally, restart your computer.
Here are the details of the identified bad practices:
System modifications :
- The automatic driver search has been disabled (DriverSearching).
This can cause issues if you want to connect a new device to the computer.
Windows Update will not be able to automatically install or update drivers.
This might have been an oversight after using a tool like DDU to properly reinstall the graphics card drivers.
Software / tools not recommended :
- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.
What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
Optional considerations
The maximum temperature (100°C) does not seem to significantly impact the computer's processor performance.
Use common sense.
UserDiag tests the components by generating a certain load, but maybe your daily usage does not heat up as much.
Also check the temperatures during normal use (in your favorite game/software, for example).
If everything seems fine, there may not be a problem.
For comparison, this processor in other "long" diagnostics reaches 88°C on average.
However, if you think the temperature is too high and it shouldn't heat up that much, here are some tips:
- Depending on the overheating, simply opening the computer case may be enough.
- Otherwise, first check that the processor's cooling system (heatsink or AIO/water cooling) is working.
If everything seems correct visually but the problem persists, check that the cooling system is properly attached.
- To check the attachment, turn off your computer and open the case.
Remove the processor's cooling system, checking that it was properly attached.
Also check that the thermal paste was spread over the entire surface of the processor.
Reattach the cooling system by applying a pea-sized amount of thermal paste on the processor, then secure it properly.
Run a new diagnostic to see if the problem is resolved.
If the problem persists and you are unsure:
- Recheck that the cooling system is properly attached and in contact with the processor.
- In the case of an AIO/water cooling, check that it is not defective by touching the tubes, if one is hot and the other cold, for example.
- Depending on the choice of processor, it is possible that the current cooling is not sufficient depending on the usage.
- If you have doubts, do not hesitate to ask for help from a competent person.
In a PC, it is recommended to install RAM sticks from the same kit only.
- If everything seems stable, ignore this advice but keep in mind that if instabilities appear, this could be the cause.
- If this configuration has crashes, instabilities, or if the XMP does not hold, try leaving only the sticks from the same kit.
The manufacturer certifies that the sticks from the same kit work together.
However, they cannot guarantee that sticks from different kits will work correctly together.
Mixing RAM sticks from different kits can potentially lead to system instabilities.
And this even if they have the same characteristics, brand, or reference.
Note: The above advice does not apply to PCs or sticks without an XMP (DOCP or EXPO) profile.
In this case, prefer using sticks of the same capacity and frequency, the brand or reference does not matter.
You can download the update from the Nvidia website.
Diagnostic type >Long
Diagnostic count >1
App version >App versionVersion of the application used during the diagnostic24.5.1
Performed >11m 10d (2024-05-14)
Diagnostic duration >18min 18s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the motherboard website
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.F7 (2015-09-19)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)Legacy
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Unknown state
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Unknown
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.15s
Edition >Windows 10 Famille
Version >22H2 (19045.4291)
Installed on >2018-01-23 13:39:45
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Inactive
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.N/A
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Kaspersky
Name >Intel Core i7-4790K
Number of cores/threads >4 / 8
Background usage >13%
Power plan >Utilisation normale
Base frequency >4.00 GHz
Frequencies min/max >0.80 GHz / 4.39 GHz
PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)
When these limits are reached, the processor will reduce its frequency to stay within the limit.
The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.
Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).
Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.
By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.
A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)4090 W / 3408 W
Voltages min/max >0.68 V / 1.14 V
Consumptions min/max >9 W / 121 W
Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 41°C min and 88°C max.
Average based on a sample of recent diags.34°C / 100°C
Performance level >Performance levelPerformance level determined using data from 230 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >NVIDIA GeForce RTX 3070
Manufacturer >ASUS
Edition >Dual OC
VRAM >8 GB (GDDR6 (Samsung))
Driver version >552.44
Driver date >07/05/2024
Consommations min/max >9 W / 240 W
Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this graphics card reaches 39°C min and 62°C max.
Average based on a sample of recent diags.44°C / 77°C
Performance level >Performance levelPerformance level determined using data from 1256 other diagnostics containing this GPU model.Very good (100%)
Total size >16 GB
Memory type >DDR3
Current frequency >Current frequencyCurrent frequency of the RAM sticks.1596 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >Dual
Timings >TimingsCAS11tRCD11tRP11tRAS28tRFC128CR211-11-11-28 (tRFC:128/CR:2)
Usage >3.3/15.9 GB (21%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (Modified size)
Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.
Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.
XMP 1 | 9-9-9-24 | 1600 MT/s
XMP 1 | 6-7-7-17 | 960 MT/s
XMP 2 | 10-10-10-27 | 1600 MT/s
Default RAM frequency (JEDEC)
SLOT 1 (ChannelA-DIMM0)
Manufacturer >G.Skill
Reference >F3-12800CL9-4GBXL
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
SLOT 2 (ChannelA-DIMM1)
Manufacturer >G.Skill
Reference >F3-12800CL9-4GBXL
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.4 GB - 1600 MT/s
SLOT 3 (ChannelB-DIMM0)
Manufacturer >Corsair
Reference >Acer8GX3M1A1600C10
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 1600 MT/s
SLOT 4 (ChannelB-DIMM1)
Format >DIMM (empty slot)
STORAGE 1
Model >INTEL SSDSC2CT120A3
Type >SSD - SATA
Capacity >120 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >490 - 120 MB/s
Usage read/write >42.02 TB - 19.09 TB
Power on count >4 641 times
Power on time >53 505 hours
Temperature >N/A
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
Very good (99 %)
Partitions >C:
STORAGE 2
Model >WDC WD10EZRX-00A8LB0
Type >HDD Unknown - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >154 - 68 MB/s
Usage read/write >N/A - N/A
Power on count >4 594 times
Power on time >54 471 hours
Temperature >39°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Very good
Partitions >D:
STORAGE 3
Model >ST3500412AS
Type >HDD 5900 RPM - SATA
Capacity >500 GB
Mode current/max >N/A - SATA/300
Speed current/max >81 - 71 MB/s
Usage read/write >N/A - N/A
Power on count >5 906 times
Power on time >65 328 hours
Temperature >37°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Concerning
Partitions >F:
STORAGE 4
Model >ST500DM002-1BD142
Type >HDD 7200 RPM - SATA
Capacity >500 GB
Mode current/max >SATA/600 - SATA/600
Speed current/max >93 - 100 MB/s
Usage read/write >N/A - N/A
Power on count >4 817 times
Power on time >53 575 hours
Temperature >36°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
Concerning
Partitions >H:
SCREEN 1
Model >XG27VQ
Max resolution >1920 x 1080
Current frequency >144Hz
Connected via >Displayport External
Manufacture date >2018
Size >27"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
