Last diagnostics on this PC

2 • 10d • Quick 1 • 14d • Quick

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

💔 Some discouraged practices have been identified
System modifications : GlobalTimerResolutionRequests, SvcHostSplitThresholdInKB
Software / tools not recommended : CCleaner Driver Updater, CCleaner
Modified power plan : Bitsum Highest Performance

Here are the details of the identified bad practices:

System modifications :
- The behavior of one of the system timers has been modified (GlobalTimerResolutionRequests).
By default, each application can modify its own timer precision without affecting other applications.
With this modification, the timer is no longer unique per application but becomes global.
Now when an application modifies its timer, it impacts the timer for all other applications.
This is not ideal, as the processor will theoretically be interrupted even more by background applications for no reason.

- The registry key SvchostSplitThresholdInKB has been modified.
System services are now grouped together instead of being separated.
It is not recommended to change the default behavior as it can impact system stability in some cases (if a service crashes, it can affect other services in the same group, potentially causing a blue screen CRITICAL_PROCESS_DIED or SYSTEM_SERVICE_EXCEPTION).

Software / tools not recommended :
- The software CCleaner Driver Updater may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.

Modified power plan :
- The "Bitsum Highest Performance" power plan is a modified.
It works very well by default, there is no real benefit to installing such power plans for the processor.
You can watch this video to learn more about best practices.

What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >2

App version >App versionVersion of the application used during the diagnostic25.1.1

Performed >10d (2025-01-11)

Diagnostic duration >4min 1s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the motherboard website

>_ MOTHERBOARD

Manufacturer >MSI

Model >MPG B550 GAMING PLUS (MS-7C56)

VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.

High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking

Note:
Few motherboards have this sensor.
34°C / 38°C

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
1.J3 (2024-08-28)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
12s


>_ WINDOWS

Edition >Windows 11 Professionnel

Version >24H2 (26100.2605)

Installed on >2025-01-04 15:34:51

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
50min

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Active

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >AMD Ryzen 5 5600X

Number of cores/threads >6 / 12

Background usage >1%

Power plan >Bitsum Highest Performance

Base frequency >3.70 GHz

Frequencies min/max >0.34 GHz / 4.65 GHz

Infinity fabric (FCLK) >1800 MHz

Voltages min/max >1.12 V / 1.25 V

Consumptions min/max >32 W / 112 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 43°C min and 73°C max.

Average based on a sample of recent diags.
28°C / 62°C

Performance level >Performance levelPerformance level determined using data from 6541 other diagnostics containing this CPU model.

As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.
Very good (100%)

>_ GRAPHICS CARD

GPU 1

Model >AMD Radeon RX 5700 XT

Manufacturer >MSI

Edition >Mech OC

VRAM >8176 MB (GDDR6 (Samsung))

Driver version >32.0.12033.1030

Driver date >27/11/2024

Consommations min/max >11 W / 197 W

Temperatures min/max >Temperatures min/maxOn average during the Quick diag of UserDiag, this graphics card reaches 43°C min and 73°C max.

Average based on a sample of recent diags.
31°C / 65°C

Performance level >Performance levelPerformance level determined using data from 176 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >32 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.3800 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
1.4 V

Channel >2 x 64-bit

Timings >TimingsCAS18tRCD22tRP22tRAS42tRFC666CR118-22-22-42 (tRFC:666/CR:1)

Usage >5.5/31.9 GB (17%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.

Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.

XMP 1 | 7-9-9-17 | 1400 MT/s
XMP 2 | 8-10-10-19 | 1600 MT/s
XMP 3 | 9-12-12-21 | 1800 MT/s
XMP 4 | 10-13-13-24 | 2000 MT/s
XMP 5 | 11-14-14-26 | 2200 MT/s
XMP 6 | 12-15-15-28 | 2400 MT/s
XMP 7 | 13-16-16-31 | 2600 MT/s
XMP 8 | 14-18-18-33 | 2800 MT/s
XMP 9 | 15-19-19-35 | 3000 MT/s
XMP 10 | 16-20-20-38 | 3200 MT/s
XMP 11 | 17-21-21-40 | 3400 MT/s
XMP 12 | 18-22-22-42 | 3596 MT/s
XMP 13 | 19-22-22-42 | 3596 MT/s
XMP 14 | 20-22-22-42 | 3596 MT/s
XMP 15 | 21-22-22-42 | 3596 MT/s
XMP 16 | 22-22-22-42 | 3596 MT/s
XMP 17 | 23-22-22-42 | 3596 MT/s
XMP 18 | 24-22-22-42 | 3596 MT/s
Overclock

>_ MEMORY SLOT

SLOT 1 (DIMM 0)

Format >Unknown (empty slot)


SLOT 2 (DIMM 1)

Manufacturer >Corsair (SK Hynix)

Reference >CMW32GX4M2Z3600C18

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 3596 MT/s


SLOT 3 (DIMM 0)

Format >Unknown (empty slot)


SLOT 4 (DIMM 1)

Manufacturer >Corsair (SK Hynix)

Reference >CMW32GX4M2Z3600C18

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 3596 MT/s

>_ STORAGE

STORAGE 1

Model >TOSHIBA MQ01ABD100

Type >HDD 5400 RPM - SATA

Capacity >1 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >102 - 100 MB/s

Usage read/write >N/A - N/A

Power on count >3 470 times

Power on time >10 848 hours

Temperature >23°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate10010050002Throughput Performance10010050003Spin-Up Time1001001169804Start/Stop Count100100014005505Reallocated Sectors Count10010050007Seek Error Rate10010050008Seek Time Performance10010050009Power-On Hours73730108480ASpin Retry Count2531003000CPower Cycle Count10010003470BFG-Sense Error Rate100100073C0Power-off Retract Count1001000159C1Load/Unload Cycle Count82820180576C2Temperature1001000201864314903C4Reallocation Event Count10010000C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020004712DCDisk Shift10010000DELoaded Hours858506018DFLoad/Unload Retry Count10010000E0Load Friction10010000E2Load 'In'-time1001000184F0Head Flying Hours10010010
Very good

D:
Datas (MBR)
1 TB
807 GB free
D: (NTFS)

STORAGE 2

Model >PNY 1TB SATA SSD

Type >SSD - SATA

Capacity >1 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >539 - 488 MB/s

Usage read/write >67.88 TB - 34.25 TB

Power on count >1 863 times

Power on time >4 256 hours

Temperature >34°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameCurrentWorstThresh.Raw05Reallocated Sector Count1001005019209Power-On Hours100100042560CPower Cycle Count10010001863A7SSD Protect Mode10010000A8PHY Error Count10010004294968395A9Bad Block Count10010010824636014623ADErase Count2002000146049859807AFBad Cluster Table Count100100100B4Spare Block Count Left90900117C0Unexpected Power Loss Count1001000704C2Temperature34340292058497058E7SSD Life Left868652318E9Write Counts Sectors to Nand100100072081EARead Counts Sectors from Nand100100529097727F1Write Sector Count100100034248F2Read Sector Count100100067875
Good (86 %)

E:
Datas
1 TB
413 GB free
E: (NTFS)

STORAGE 3

Model >ST500LM012 HN-M500MBB

Type >HDD 5400 RPM - SATA

Capacity >500 GB

Mode current/max >SATA/300 - SATA/300

Speed current/max >85 - 75 MB/s

Usage read/write >N/A - N/A

Power on count >6 653 times

Power on time >14 779 hours

Temperature >25°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate10010051977402Throughput Performance2522520003Spin-Up Time898825357704Start/Stop Count636303827905Reallocated Sectors Count25225210007Seek Error Rate25225251008Seek Time Performance25225215009Power-On Hours1001000147790ASpin Retry Count2522525100BRecalibration Retries10010001990CPower Cycle Count949406653BFG-Sense Error Rate1001000594C0Power-off Retract Count999901107C2Temperature64530201863856153C3Hardware ECC recovered10010000C4Reallocation Event Count25225200C5Current Pending Sector Count25210000C6Uncorrectable Sector Count25225200C7UltraDMA CRC Error Count100100023C8Write Error Rate1001000115571DFLoad/Unload Retry Count1001000199E1Load/Unload Cycle Count82820184150
Very good

F:
Datas
500 GB
197 GB free
F: (NTFS)

STORAGE 4

Model >EDILOCA EN600 Pro 256GB

Type >SSD - NVMe

Capacity >256 GB

Mode current/max >PCIe 3.0 x4 - PCIe 3.0 x4

Speed current/max >2 997 - 1 428 MB/s

Usage read/write >16.04 TB - 11.06 TB

Power on count >1 116 times

Power on time >3 056 hours

Temperature >40°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameRaw01Critical Warning002Composite Temperature31203Available Spare10004Available Spare Threshold105Percentage Used406Data Units Read3364565407Data Units Written2318559908Host Read Commands28844089709Host Write Commands1809616090AController Busy Time9010BPower Cycles11160CPower On Hours30560DUnsafe Shutdowns1400EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0
Very good (96 %)

C:
EFI System
105 MB
Datas
255 GB
148 GB free
C: (NTFS)
Recovery
688 MB

>_ SCREEN

SCREEN 1

Model >Q32G1WG4 (AOC International)

Max resolution >2560 x 1440

Current frequency >144Hz

Connected via >DisplayPort

Connected to >AMD Radeon RX 5700 XT

Manufacture date >2021

Size >32"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.