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(note: for the moment, resources links in the tips are still in french)
Problem identified
You can download it from the graphics card manufacturer's website.
Manufacturer websites:
- Nvidia
- AMD
- Intel
Optional considerations
You can download the update from the Nvidia website.
You can update:
- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)
Note:
The latest version 24H2 of Windows 11 seems (currently) to be affected by some issues/bugs in certain situations.
You can check the known issues on Microsoft's website: Known issues of Windows 11 24H2.
I recommend waiting a few weeks before updating, to give Microsoft time to fix these known issues.
Diagnostic type >Quick
Diagnostic count >3
App version >App versionVersion of the application used during the diagnostic25.3.8
Performed >1m 1d (2025-03-20)
Diagnostic duration >3min 45s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the manufacturer's website
Manufacturer >MSI
Model >GF75 Thin 9SC
Motherboard >MS-17F2
Power supply >Plugged in
Battery capacity current/nominal >42 / 51 Wh
Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.82%
Estimated autonomy >2h18
Vendor >American Megatrends Inc.
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.E17F2IMS.109 (2020-05-19)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Unknown state
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Active
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.3s
Edition >Windows 11 Famille
Version >23H2 (22631.4890)
Installed on >2019-08-31 13:34:14
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Active
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.44min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Inactive
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Kaspersky Anti-Virus
Name >Intel Core i7-9750H
Number of cores/threads >6 / 12
Background usage >6%
Power plan >Utilisation normale
Base frequency >2.60 GHz
Frequencies min/max >0.80 GHz / 4.29 GHz
PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)
When these limits are reached, the processor will reduce its frequency to stay within the limit.
The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.
Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).
Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.
By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.
A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)200 W / 200 W
Voltages min/max >0.76 V / 1.35 V
Consumptions min/max >3 W / 62 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 59°C min and 92°C max.
Average based on a sample of recent diags.52°C / 97°C
Performance level >Performance levelPerformance level determined using data from 10 other diagnostics containing this CPU model.
As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.Very good (100%)
GPU 1
Model >Intel UHD Graphics 630
Manufacturer >MSI
VRAM >1 Go (N/A)
Driver version >26.20.100.7584
Driver date >26/11/2019
GPU 2
Model >NVIDIA GeForce GTX 1650
Manufacturer >MSI
VRAM >4 GB (GDDR5 (Micron))
Driver version >430.91
Driver date >26/05/2019
Total size >16 GB
Memory type >DDR4
Current frequency >Current frequencyCurrent frequency of the RAM sticks.2660 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >Dual
Timings >TimingsCAS19tRCD19tRP19tRAS43tRFC467CR219-19-19-43 (tRFC:467/CR:2)
Usage >6.6/15.8 GB (42%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)
SLOT 1 (ChannelA-DIMM0)
Manufacturer >Samsung
Reference >M471A1K43CB1-CTD
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 2666 MT/s
SLOT 2 (ChannelB-DIMM0)
Manufacturer >Samsung
Reference >M471A1K43CB1-CTD
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 2666 MT/s
STORAGE 1
Model >ST1000LM049-2GH172
Type >HDD 7200 RPM - SATA
Capacity >1 TB
Mode current/max >SATA/600 - SATA/600
Speed current/max >158 - 147 MB/s
Usage read/write >N/A - N/A
Power on count >2 801 times
Power on time >1 480 hours
Temperature >32°C
Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
IDNameCurrentWorstThresh.Raw01Read Error Rate766563929705303Spin-Up Time99990004Start/Stop Count969620412105Reallocated Sectors Count10010036007Seek Error Rate1002534573334809Power-On Hours999902219596148914640ASpin Retry Count1001009700CPower Cycle Count9898202801B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout10010000BDHigh Fly Writes10010000BEAirflow Temperature684640538181664BFG-Sense Error Rate10010000C0Power-off Retract Count100100010C1Load/Unload Cycle Count9494013621C2Temperature3254068719476768C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000F0Head Flying Hours100253040669045326303F1Total Host Writes1002530240812809F2Total Host Reads1002530786231662FEFree Fall Protection10010000Very good
STORAGE 2
Model >KINGSTON RBUSNS8154P3256GJ
Type >SSD - NVMe
Capacity >256 GB
Mode current/max >PCIe 3.0 x2 - PCIe 3.0 x2
Speed current/max >1 649 - 622 MB/s
Usage read/write >12.29 TB - 7.71 TB
Power on count >2 808 times
Power on time >462 hours
Temperature >38°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature31103Available Spare10004Available Spare Threshold10005Percentage Used306Data Units Read2576728507Data Units Written1617413408Host Read Commands27192458209Host Write Commands2579133170AController Busy Time9530BPower Cycles28080CPower On Hours4620DUnsafe Shutdowns20EMedia and Data Integrity Errors00FNumber of Error Information Log Entries179Very good (97 %)
SCREEN 1
Model >Laptop screen
Max resolution >1920 x 1080
Current frequency >60Hz
Connected via >Internal
Connected to >Internal
Manufacture date >2018
Size >17"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
