Last diagnostics on this PC

1 • 10d • Long

>_ Identified problems and advice

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

➡️ The XMP profile (also called DOCP or EXPO) of the RAM is not enabled.
Enabling it can improve performance.

To enable the RAM's XMP profile (also called DOCP or EXPO), please follow this tutorial.

Note: If you cannot find the option in the BIOS and your PC is an OEM brand (HP Omen, Dell, Lenovo, etc.), it is possible that the option is not available.

💔 Some discouraged practices have been identified
Software / tools not recommended : DriversCloud
Modified power plan : Razer Cortex Power Plan

Here are the details of the identified bad practices:

Software / tools not recommended :
- The software DriversCloud may seem very convenient at first, allowing you to update the drivers of your computer with just a few clicks.
Unfortunately, it is not uncommon for such tools to offer drivers that are not necessarily suitable for your computer.
This may cause no issues, but sometimes it can create problems (crashes, freezes, blue screens, non-functional Wi-Fi, etc.).
It is recommended to update drivers via the manufacturer's website, as explained in this video.

Modified power plan :
- The "Razer Cortex Power Plan" power plan is a modified.
It works very well by default, there is no real benefit to installing such power plans for the processor.
You can watch this video to learn more about best practices.

What to do about these bad practices? :
- If everything is working fine, no worries!
You can simply uninstall the concerned software and/or set a proper power plan if it has been modified.
Just keep in mind for next time that it's not ideal to use such software.
If you still have issues or if you prefer, you can always reinstall Windows properly via this tutorial.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Long

Diagnostic count >1

App version >App versionVersion of the application used during the diagnostic25.1.1

Performed >10d (2025-01-10)

Diagnostic duration >17min 39s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the motherboard website

>_ MOTHERBOARD

Manufacturer >MSI

Model >MPG B550 GAMING PLUS (MS-7C56)

VRM temperatures min/max >VRM temperatures min/maxThe VRMs (Voltage Regulator Modules) are the power stages located on the motherboard near the processor.

High temperatures can be a sign of:
- insufficient VRM cooling
- processor too demanding for this motherboard
- aggressive overclocking

Note:
Few motherboards have this sensor.
36°C / 46°C

>_ BIOS

Vendor >American Megatrends Inc.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
1.F0 (2023-10-11)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
30s


>_ WINDOWS

Edition >Windows 11 Famille

Version >24H2 (26100.2605)

Installed on >2023-11-09 21:24:35

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
5d 10h

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Inactive

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Reason Cybersecurity

>_ PROCESSOR

Name >AMD Ryzen 5 5600X

Number of cores/threads >6 / 12

Background usage >5%

Power plan >Razer Cortex Power Plan

Base frequency >3.70 GHz

Frequencies min/max >0.13 GHz / 4.65 GHz

Infinity fabric (FCLK) >1333 MHz

Voltages min/max >1.05 V / 1.22 V

Consumptions min/max >27 W / 78 W

Temperatures min/max >Temperatures min/maxOn average during the long diag of UserDiag, this processor reaches 41°C min and 76°C max.

Average based on a sample of recent diags.
32°C / 64°C

Performance level >Performance levelPerformance level determined using data from 2288 other diagnostics containing this CPU model.

As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.
Very good (100%)

>_ GRAPHICS CARD

GPU 1

Model >NVIDIA GeForce RTX 3060

Manufacturer >HP

VRAM >12 GB (GDDR6 (Samsung))

Driver version >566.36

Driver date >03/12/2024

Consommations min/max >12 W / 170 W

Temperatures min/max >Temperatures min/maxOn average during the Long diag of UserDiag, this graphics card reaches 42°C min and 82°C max.

Average based on a sample of recent diags.
42°C / 84°C

Performance level >Performance levelPerformance level determined using data from 196 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >16 GB

Memory type >DDR4

Current frequency >Current frequencyCurrent frequency of the RAM sticks.2666 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
1.2 V

Channel >2 x 64-bit

Timings >TimingsCAS20tRCD19tRP19tRAS43tRFC467CR120-19-19-43 (tRFC:467/CR:1)

Usage >5.6/15.9 GB (35%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentHere are the available profiles for your RAM sticks.
The highlighted profiles correspond to the current timings.
However, the frequency may differ.

Note that if different RAM kits are mixed or depending on the processor, not all these profiles may be usable or stable.

XMP 1 | 16-20-20-40 | 3200 MT/s
No XMP profile enabled

>_ MEMORY SLOT

SLOT 1 (DIMM 0)

Format >Unknown (empty slot)


SLOT 2 (DIMM 1)

Manufacturer >Lexar (Longsys)

Reference >LD4BU008G-3200XG

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s


SLOT 3 (DIMM 0)

Format >Unknown (empty slot)


SLOT 4 (DIMM 1)

Manufacturer >Lexar (Longsys)

Reference >LD4BU008G-3200XG

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.8 GB - 3200 MT/s

>_ STORAGE

STORAGE 1

Model >WDC PC SN530 SDBPNPZ-512G-1006

Type >SSD - NVMe

Capacity >512 GB

Mode current/max >PCIe 3.0 x4 - PCIe 3.0 x4

Speed current/max >3 489 - 1 600 MB/s

Usage read/write >21.05 TB - 12.62 TB

Power on count >666 times

Power on time >2 023 hours

Temperature >49°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameRaw01Critical Warning002Composite Temperature32203Available Spare10004Available Spare Threshold505Percentage Used106Data Units Read4413914107Data Units Written2647014308Host Read Commands28772798009Host Write Commands2446690530AController Busy Time10420BPower Cycles6660CPower On Hours20230DUnsafe Shutdowns450EMedia and Data Integrity Errors00FNumber of Error Information Log Entries1
Very good (99 %)

C:
EFI System
273 MB
Datas
511 GB
166 GB free
C: (NTFS)
Recovery
785 MB

STORAGE 2

Model >WDC WD140EDGZ-11B2DA2

Type >HDD 7200 RPM - SATA USB

Capacity >14 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >N/A (removable support)

Usage read/write >N/A - N/A

Power on count >126 times

Power on time >54 hours

Temperature >39°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate1001001002Throughput Performance10010054003Spin-Up Time838313008770902304Start/Stop Count100100012605Reallocated Sectors Count1001001007Seek Error Rate1001001008Seek Time Performance10010020009Power-On Hours1001000540ASpin Retry Count100100100CPower Cycle Count9999012616Current Helium Level10010025100C0Power-off Retract Count1001000126C1Load/Unload Cycle Count1001000126C2Temperature40400167504707623C4Reallocation Event Count10010000C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count10010000
Very good

D:
Datas
14 TB
14 TB free
D: (exFAT)

>_ SCREEN

SCREEN 1

Model >27G2G8 (AOC International)

Max resolution >1920 x 1080

Current frequency >240Hz

Connected via >HDMI

Connected to >NVIDIA GeForce RTX 3060

Manufacture date >2022

Size >27"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.