Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)
Problems identified
The maximum temperature (85°C) seems to negatively impact the laptop's processor performance.
Most laptops are unfortunately poorly ventilated and tend to overheat depending on usage.
The components are in a confined space and the cooling is often much less effective than on a desktop PC.
Sometimes there is not much to do because it is "normal", the manufacturer made this choice.
For comparison, this processor in other "quick" diagnostics reaches 83°C on average.
However, if you think the temperature is too high and you believe you can improve it, here are some tips:
- You can elevate the back of the laptop to improve air circulation.
Initially, you can use a book or any object.
If this is effective, you can buy a stand.
No need for an expensive one, no need for one with a fan, the elevation is what matters.
Example stand 1, Example stand 2
- You can also clean the laptop's fans if it hasn't been done in a long time.
Some laptops are more or less easy to open.
Generally, those with a large bottom cover that can be removed are easier to open.
For this, you can watch a tutorial online (search for example "LENOVO ThinkPad P14s Gen 5 AMD 21ME000RFR + disassembly" on the internet).
Then open it and remove the fans to clean them. Also clean the air vents.
- If you have the skills, you can also change the thermal paste of the processor.
This can be a bit more complicated than dusting. But if the laptop is a few years old without maintenance, it can help.
If you have doubts, do not hesitate to ask for help from a competent person.
Here are the details of the identified bad practices:
System modifications :
- The system task MaintenanceDisabled has been disabled.
This task is necessary to maintain the system, both software and hardware.
It cleans temporary files, improves the lifespan and performance of SSDs, etc..
There is absolutely no reason to disable it. It is even totally counterproductive, do not do this.
If you want to know more, you can watch this video.
- The registry key SvchostSplitThresholdInKB has been modified.
System services are now grouped together instead of being separated.
It is not recommended to change the default behavior as it can impact system stability in some cases (if a service crashes, it can affect other services in the same group, potentially causing a blue screen CRITICAL_PROCESS_DIED or SYSTEM_SERVICE_EXCEPTION).
What to do about these bad practices? :
- This is not really ideal (but not the end of the world either).
Windows seems to have been modified by software/scripts or manually.
If you know how to correctly revert these settings to default, you can do so.
However, note that UserDiag does not detect all possible modifications.
You might be missing other system settings that have been changed.
There may be only a few modifications detected above, but potentially other things could have been altered.
If you have issues or if you prefer, you can always reinstall Windows properly via this tutorial.
If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.
Diagnostic type >Quick
Diagnostic count >2
App version >App versionVersion of the application used during the diagnostic25.3.8
Performed >1m 1d (2025-03-20)
Diagnostic duration >3min 31s
Diagnostics history on this PC Copy the report link
Share the report via QR code
Go to the manufacturer's website
Manufacturer >LENOVO
Model >ThinkPad P14s Gen 5 AMD 21ME000RFR
Motherboard >21ME000RFR
Power supply >Plugged in
Battery capacity current/nominal >52 / 53 Wh
Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.100%
Estimated autonomy >5h23
Vendor >LENOVO
Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.
Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.
- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.R2LET27W (1.08 ) (2024-08-07)
Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)UEFI
TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.
Specifically, it can store encryption keys, certificates, biometric data, etc.
For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.
Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.Active
Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.
This setting may be required by some game anti-cheats (Valorant, FIFA).Inactive
Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).
This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).
A boot duration of around ten seconds is normal.
Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.14s
Edition >Windows 11 Entreprise N LTSC
Version >24H2 (26100.2314)
Installed on >2024-12-13 21:22:41
Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.
Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.Inactive
Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.
Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.
Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)
As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.
However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.2h 24min
VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.
Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.
It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.
However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.
Microsoft advises gamers, if they wish, to disable this option. (More information)Active
Antivirus >AntivirusCurrently active antivirus on your computer.
Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.
However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.Antimalware Bitdefender Endpoint Security Tools
Name >AMD Ryzen 7 PRO 8840HS
Number of cores/threads >8 / 16
Background usage >3%
Power plan >ChrisTitus - Ultimate Power Plan
Base frequency >3.30 GHz
Frequencies min/max >1.40 GHz / 4.89 GHz
Infinity fabric (FCLK) >1397 MHz
Voltages min/max >0.83 V / 1.27 V
Consumptions min/max >8 W / 40 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 54°C min and 83°C max.
Average based on a sample of recent diags.65°C / 85°C
Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available
GPU 1
Model >AMD Radeon 780M Graphics
Manufacturer >Lenovo
VRAM >4 Go (N/A)
Driver version >32.0.11030.7006
Driver date >12/11/2024
Consommations min/max >8 W / 40 W
Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this graphics card reaches 49°C min and 65°C max.
Average based on a sample of recent diags.53°C / 68°C
Performance level >Performance levelPerformance level determined using data from 19 other diagnostics containing this GPU model.Very good (100%)
Total size >32 GB
Memory type >DDR5
Current frequency >Current frequencyCurrent frequency of the RAM sticks.5590 MT/s
DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.
Note that this metric is not always accessible depending on the motherboard.N/A
Channel >4 x 32-bit
Timings >TimingsCAS46tRCD45tRP45tRAS90tRFC447CR146-45-45-90 (tRFC:447/CR:1)
Usage >14.2/27.7 GB (51%)
Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.
Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).
It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.Enabled (default)
Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)
SLOT 1 (DIMM 0)
Manufacturer >Samsung
Reference >M425R2GA3PB0-CWMOD
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 5600 MT/s
SLOT 2 (DIMM 0)
Manufacturer >Samsung
Reference >M425R2GA3PB0-CWMOD
Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 5600 MT/s
STORAGE 1
Model >KXG8AZNV1T02 LA KIOXIA
Type >SSD - NVMe
Capacity >1.02 TB
Mode current/max >PCIe 4.0 x4 - PCIe 4.0 x4
Speed current/max >6 804 - 5 445 MB/s
Usage read/write >3.03 TB - 4.63 TB
Power on count >247 times
Power on time >560 hours
Temperature >57°C
Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.
The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.
IDNameRaw01Critical Warning002Composite Temperature33003Available Spare10004Available Spare Threshold1005Percentage Used006Data Units Read635291107Data Units Written971223808Host Read Commands6154401509Host Write Commands1024998840AController Busy Time1340BPower Cycles2470CPower On Hours5600DUnsafe Shutdowns170EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0Very good (100 %)
SCREEN 1
Model >Laptop screen
Max resolution >1920 x 1200
Current frequency >60Hz
Connected via >Internal
Connected to >Internal
Manufacture date >2023
Size >14"
SCREEN 2
Model >DELL U2419H (Dell Computer)
Max resolution >1920 x 1080
Current frequency >59Hz
Connected via >DisplayPort
Connected to >AMD Radeon 780M Graphics
Manufacture date >2021
Size >24"
SCREEN 3
Model >DELL U2419H (Dell Computer)
Max resolution >1920 x 1080
Current frequency >59Hz
Connected via >DisplayPort
Connected to >AMD Radeon 780M Graphics
Manufacture date >2020
Size >24"
This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.
This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.
This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.
We observe temperatures, consumption, frequencies, and voltages.
Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.
