Last diagnostics on this PC

8 • 17d • Quick 7 • 17d • Quick 6 • 1m 19d • Quick 5 • 1m 29d • Quick 4 • 2m 13d • Quick 3 • 3m 13d • Quick 2 • 3m 21d • Long 1 • 3m 21d • Quick

>_ DIAGNOSTIC ANALYSIS

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

Problem identified

⚠️ The frequency of your processor is abnormally low. (2.5 GHz).

Check that the power plan (Utilisation normale) in Windows is not limiting performance.
If it is not, try to reset your BIOS

Optional considerations

➡️ The installed Nvidia graphics driver can be updated. (561.09 -> 576.88)

You can download the update from the Nvidia website.

➡️ Windows 11 version 23H2 can be updated to version 24H2.

You can update:
- Via Windows Update. (if available)
- Or via the Windows 11 Installation Assistant. (the tool will update Windows without affecting your personal files)

💔 Some discouraged practices have been identified
Software / tools not recommended : CCleaner

Here are the details of the identified bad practices:

Software / tools not recommended :
- The optimization software CCleaner claims to improve performance.
It modifies Windows settings, "cleans" the registry, deletes files, etc.
Depending on the options used in such software, they can create problems.
For registry cleaning, it is a myth; the registry does not need to be cleaned.
If they have a paid version, their goal is to make you buy it.
They are not actually useful, and you can simply uninstall these programs.
You can watch this video to learn more about best practices.

What to do about these bad practices? :
- If everything is working fine, no worries!
You can simply uninstall the concerned software and/or set a proper power plan if it has been modified.
Just keep in mind for next time that it's not ideal to use such software.
If you still have issues or if you prefer, you can always reinstall Windows properly via this tutorial.

If you want to delve deeper into the subject in general, you can check out this advice page for more explanations.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >8

App version >App versionVersion of the application used during the diagnostic25.6.3

Performed >17d (2025-06-23)

Diagnostic duration >3min 55s

Diagnostics history on this PC Copy the report link Share the report via QR code Export to PDF Go to the manufacturer's website

>_ LAPTOP

Manufacturer >Acer

Model >Nitro AN515-58

Motherboard >Jimny_ADH

Power supply >Plugged in

Battery capacity current/nominal >54 / 57 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
93%

Estimated autonomy >1h45

>_ BIOS

Vendor >Insyde Corp.

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
V2.09 (2023-06-14)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Inactive

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
15s


>_ WINDOWS

Edition >Windows 11 Famille

Version >23H2 (22631.4317)

Installed on >2024-01-17 18:21:44

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Inactive

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
13h 33min

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Active

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
Windows Defender

>_ PROCESSOR

Name >Intel Core i9-12900H

Number of cores/threads >14 / 20

Background usage >2%

Power plan >Utilisation normale

Base frequency >2.90 GHz

Frequencies min/max >0.40 GHz / 2.50 GHz

PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)

When these limits are reached, the processor will reduce its frequency to stay within the limit.

The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.

Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).

Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.

By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.

A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)
115 W / 115 W

Voltages min/max >0.71 V / 0.89 V

Consumptions min/max >9 W / 39 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 56°C min and 91°C max.

Average based on a sample of recent diags.
54°C / 91°C

Performance level >Performance levelPerformance level determined using data from 22 other diagnostics containing this CPU model.

As this feature is in the testing phase (beta), there are currently no recommendations provided by UserDiag based on the measured performance level.
Low (63%)

>_ GRAPHICS CARD

GPU 1

Model >Intel UHD Graphics

Manufacturer >Acer

VRAM >1 Go (N/A)

Driver version >31.0.101.5081

Driver date >09/12/2023


GPU 2

Model >NVIDIA GeForce RTX 4060 Laptop GPU

Manufacturer >Acer

VRAM >8188 MB (GDDR6)

Driver version >561.09

Driver date >05/09/2024

Consommations min/max >2 W / 115 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this graphics card reaches 50°C min and 66°C max.

Average based on a sample of recent diags.
48°C / 88°C

Performance level >Performance levelPerformance level determined using data from 321 other diagnostics containing this GPU model.Very good (100%)

>_ MEMORY

Total size >16 GB

Memory type >DDR5

Current frequency >Current frequencyCurrent frequency of the RAM sticks.4390 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >2 x 32-bit

Timings >TimingsCAS36tRCD36tRP36tRAS70tRFC351CR236-36-36-70 (tRFC:351/CR:2)

Usage >6.5/15.7 GB (41%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (Controller0-ChannelA-DIMM0)

Manufacturer >Micron

Reference >MTC8C1084S1SC48BA1

Size / frequency >Size / frequencyThis frequency is the one reported by the RAM stick. It does not always represent the current frequency of your computer, which can be higher or lower.16 GB - 4800 MT/s


SLOT 2 (Controller0-ChannelB-DIMM0)

Format >Unknown (empty slot)


SLOT 3 (Controller1-ChannelA-DIMM0)

Format >Unknown (empty slot)


SLOT 4 (Controller1-ChannelB-DIMM0)

Format >Unknown (empty slot)

>_ STORAGE

STORAGE 1

Model >Micron_3400_MTFDKBA1T0TFH

Type >SSD - NVMe

Capacity >1.02 TB

Mode current/max >N/A - N/A

Speed current/max >4 722 - 4 054 MB/s

Usage read/write >55.42 TB - 57.73 TB

Power on count >774 times

Power on time >2 883 hours

Temperature >60°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameRaw01Critical Warning002Composite Temperature33303Available Spare10004Available Spare Threshold505Percentage Used1006Data Units Read11622709607Data Units Written12106681408Host Read Commands161623839609Host Write Commands11648482730AController Busy Time33670BPower Cycles7740CPower On Hours28830DUnsafe Shutdowns450EMedia and Data Integrity Errors00FNumber of Error Information Log Entries1
Very good (90 %)

C:
EFI System
273 MB
Data
1.02 TB
60 GB free
C: (NTFS)
Recovery
1 GB

STORAGE 2

Model >ST8000DM004-2CX188

Type >HDD 5425 RPM - SATA UASP

Capacity >8 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >N/A (removable support)

Usage read/write >N/A - N/A

Power on count >756 times

Power on time >15 501 hours

Temperature >46°C

Current state >Current stateThe current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

IDNameCurrentWorstThresh.Raw01Read Error Rate8064611067157803Spin-Up Time92910004Start/Stop Count979720342905Reallocated Sectors Count10010010007Seek Error Rate86604542021357809Power-On Hours838302138550116179330ASpin Retry Count1001009700CPower Cycle Count10010020756B7Vendor Specific10010000B8End-to-End Error100100990BBReported Uncorrectable Errors10010000BCCommand Timeout10097034360262713BDHigh Fly Writes10010000BEAirflow Temperature5439405085659182BFG-Sense Error Rate10010000C0Power-off Retract Count1001000117C1Load/Unload Cycle Count9595011443C2Temperature4661081604378670C3Hardware ECC recovered80640110671578C5Current Pending Sector Count10010000C6Uncorrectable Sector Count10010000C7UltraDMA CRC Error Count20020000F0Head Flying Hours1002530227328324019643F1Total Host Writes1002530118350957370F2Total Host Reads1002530116947418115
Very good

D:
Data
8 TB
825 GB free
D: (NTFS)

>_ SCREEN

SCREEN 1

Model >SyncMaster (Samsung)

Max resolution >1280 x 1024

Current frequency >60Hz

Connected via >DisplayPort

Connected to >Intel(R) UHD Graphics

Manufacture date >2005

Size >19"


SCREEN 2

Model >Laptop screen

Max resolution >1920 x 1080

Current frequency >144Hz

Connected via >Internal

Connected to >Internal

Manufacture date >2020

Size >15"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GAMING WORKLOAD

➡️ How to interpret the overview of this test?

This active test simulates the load of an average game that stresses the processor and graphics card in a balanced way.
It does not necessarily stress all processor cores.
This is the most representative test of gaming usage.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.