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>_ DIAGNOSTIC ANALYSIS

Click on the tips for more explanations
(note: for the moment, resources links in the tips are still in french)

Problem identified

⚠️ A storage seems to lack free space.
The system volume (C:) seems to be running low on free space.

Here is the list of volumes that may lack free space (less than 20GB remaining):
- Storage 1: C: 20 GB free remaining

It is recommended to leave some free space, especially on the system volume (C:).
This allows for optimal performance and some margin for the system (Windows updates, software updates, etc.).

Here is a video if you want to clean and free up space easily.

Optional consideration

➡️ The installed Nvidia graphics driver can be updated. (572.70 -> 576.02)

You can download the update from the Nvidia website.

>_ DIAG

Diagnostic type >Quick

Diagnostic count >16

App version >App versionVersion of the application used during the diagnostic25.3.8

Performed >1m 1d (2025-03-20)

Diagnostic duration >3min 35s

Diagnostics history on this PC Copy the report link Share the report via QR code Go to the manufacturer's website

>_ LAPTOP

Manufacturer >HUAWEI

Model >MACH-WX9

Motherboard >MACH-WX9

Power supply >Plugged in

Battery capacity current/nominal >48 / 56 Wh

Battery health >Battery healthBattery health is an estimate.
Its reliability may depend on the methods used by manufacturers to preserve the battery.
85%

Estimated autonomy >2h40

>_ BIOS

Vendor >HUAWEI

Version >VersionThe BIOS version and date help identify the currently installed BIOS version on the machine.

Notes:
- Sometimes, the retrieved BIOS version may slightly differ from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved version might be '2.B0' while on the website, the version is listed as '7D22v2B'.

- The retrieved BIOS date may also slightly differ by a few days/months from the one displayed on the manufacturer's website.
Example: With an MSI BIOS, the retrieved date is 26/01/2024, while on the website, the date is 07/01/2023.
Here, the date on the website corresponds to the upload date, while the retrieved date is the BIOS creation date.
1.37 (2021-05-12)

Boot mode >Boot modeBoot mode of the computer:
- Legacy (old mode)
- UEFI (recent mode)
UEFI

TPM >TPMThe TPM is a component (physical module on the motherboard or emulated by the processor) that allows secure storage of information.

Specifically, it can store encryption keys, certificates, biometric data, etc.

For example, it is used to encrypt storage with BitLocker or unlock the computer with Windows Hello.

Some anti-cheat software for video games can also use it to confirm the integrity of the game and the system.
Active

Secure Boot >Secure BootThis is a security option available in the BIOS.
Secure Boot ensures that the computer boots only with a verified operating system.

This setting may be required by some game anti-cheats (Valorant, FIFA).
Active

Boot duration >Boot durationBoot duration is the time elapsed between pressing the power button and the motherboard returning POST OK (successful hardware check).

This can be useful for identifying a slow boot issue.
(long memory training in DDR5, for example).

A boot duration of around ten seconds is normal.

Note that this period occurs before Windows starts.
Applications that launch at Windows startup do not affect this duration.
13s


>_ WINDOWS

Edition >Windows 11 Famille

Version >24H2 (26100.3476)

Installed on >2023-07-09 12:47:57

Fast startup >Fast startupWindows Fast startup allows older computers to boot faster.

Sometimes this mode (enabled by default) can be the source of issues such as LEDs staying on, or crashes at startup with incompatible drivers.
Active

Uptime >UptimeUptime is the time elapsed since the last Windows startup.
This information can be useful to determine how long it has been since Windows was last restarted.

Note that if Fast Startup is enabled in Windows settings, shutting down the computer will actually put it into a hibernation state.

Therefore, Windows only fully shuts down during a restart.
(by clicking on restart and not on shutdown)

As a result, you may sometimes observe high uptimes of several days, even if the computer is regularly shut down and turned on.

However, if Fast Startup is disabled, the computer will fully shut down during shutdown, and the uptime will be reset with each startup.
8min

VBS >VBSVirtualization-Based Security (VBS) is a security feature in Windows.

Its purpose is to protect certain parts of Windows by isolating them from the rest. It may be enabled by default on compatible Windows 11 installations.

It can also be activated if core integrity in Windows Defender is enabled, when using WSL2, or other virtual machine-related features.

However, this feature may slightly reduce performance when enabled.
This option only protects against certain complex vulnerabilities. It will not protect you from a cryptocurrency miner or password theft, etc.

Microsoft advises gamers, if they wish, to disable this option. (More information)
Active

Antivirus >AntivirusCurrently active antivirus on your computer.

Ideally, it is better to use something like Windows Defender, which is relatively effective and already integrated by default in Windows, or use a third-party antivirus of your choice.

However, it is advisable to avoid less recommended antiviruses like Avast, Norton, McAfee, Iobit, etc., which are known for collecting your personal data rather than protecting you.
ESET Security

>_ PROCESSOR

Name >Intel Core i7-8550U

Number of cores/threads >4 / 8

Background usage >16%

Power plan >Utilisation normale

Base frequency >1.99 GHz

Frequencies min/max >1.86 GHz / 4.11 GHz

PL2 / PL1 >PL2 / PL1Power Limits allow limiting the processor's power consumption to reduce the generated heat.
Example image (anandtech.com)

When these limits are reached, the processor will reduce its frequency to stay within the limit.

The purpose is to allow the processor to operate at a certain power level for a short period, then limit it a few seconds later.

Power Limit 2 (PL2) is the maximum power the processor can consume for a short period (a few tens of seconds).

Power Limit 1 (PL1) is the same but kicks in once the PL2 duration has elapsed.

By default, these are values recommended by the processor manufacturer and chosen by the motherboard manufacturer.

A value above 4000 W is not a bug, it means the power limit is disabled.
(Value too high to be reached, so it never applies)
44 W / 15 W

Voltages min/max >0.76 V / 1.31 V

Consumptions min/max >12 W / 28 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this processor reaches 55°C min and 88°C max.

Average based on a sample of recent diags.
62°C / 77°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this CPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ GRAPHICS CARD

GPU 1

Model >Intel UHD Graphics 620

Manufacturer >Unknown

VRAM >1 Go (N/A)

Driver version >24.20.100.6286

Driver date >15/08/2018


GPU 2

Model >NVIDIA GeForce MX150

Manufacturer >Unknown

VRAM >2 GB (GDDR5 (Samsung))

Driver version >572.70

Driver date >03/03/2025

Consommations min/max >8 W / 9 W

Temperatures min/max >Temperatures min/maxOn average during the quick diag of UserDiag, this graphics card reaches 49°C min and 65°C max.

Average based on a sample of recent diags.
57°C / 76°C

Performance level >Performance levelUserDiag does not currently have enough diagnostics containing this GPU model, making it impossible to reliably assess its performance level at this time.Not available

>_ MEMORY

Total size >8 GB

Memory type >DDR3

Current frequency >Current frequencyCurrent frequency of the RAM sticks.2098 MT/s

DRAM voltage >DRAM voltageThe DRAM voltage is the voltage applied to the RAM sticks.

Note that this metric is not always accessible depending on the motherboard.
N/A

Channel >Dual

Timings >TimingsCAS16tRCD20tRP20tRAS45tRFC224CR116-20-20-45 (tRFC:224/CR:1)

Usage >5.6/7.8 GB (72%)

Pagefile >PagefileThe pagefile allows the system and software to store data on storage instead of RAM when needed.

Modifying or disabling the pagefile can lead to system stability issues (blue screens, software/game crashes, "out of memory" messages, etc.).

It is strongly advised not to modify or disable the pagefile unless you are sure of what you are doing.
Enabled (default)

Comment >CommentThe RAM sticks did not return any profiles.Default RAM frequency (JEDEC)

>_ MEMORY SLOT

SLOT 1 (ChannelA-DIMM0)

Size >4 GB

(No information returned or soldered RAM)


SLOT 2 (ChannelB-DIMM0)

Size >4 GB

(No information returned or soldered RAM)

>_ STORAGE

STORAGE 1

Model >KXG50ZNV512G TOSHIBA

Type >SSD - NVMe

Capacity >512 GB

Mode current/max >PCIe 3.0 x4 - PCIe 3.0 x4

Speed current/max >2 701 - 945 MB/s

Usage read/write >23.61 TB - 21.12 TB

Power on count >7 649 times

Power on time >6 762 hours

Temperature >57°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameRaw01Critical Warning002Composite Temperature33003Available Spare10004Available Spare Threshold1005Percentage Used1206Data Units Read4951199307Data Units Written4429377808Host Read Commands71274980209Host Write Commands6319846190AController Busy Time26600BPower Cycles76490CPower On Hours67620DUnsafe Shutdowns3030EMedia and Data Integrity Errors00FNumber of Error Information Log Entries0
Very good (88 %)

C:
D:
EFI System
105 MB
Datas
86 GB
20 GB free
C: (NTFS)
Datas
409 GB
384 GB free
D: (NTFS)
Recovery
537 MB
Recovery
15 GB
Recovery
1 GB

STORAGE 2

Model >Samsung Portable SSD T5

Type >SSD - SATA UASP

Capacity >500 GB

Mode current/max >SATA/600 - SATA/600

Speed current/max >N/A (removable support)

Usage read/write >N/A - 443 GB

Power on count >1 633 times

Power on time >34 037 hours

Temperature >22°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameCurrentWorstThresh.Raw05Reallocated Sector Count10010010009Power-on Hours93930340370CPower-on Count989801633B1Wear Leveling Count999901B3Used Reserved Block Count (Total)100100100B5Program Fail Count (Total)100100100B6Erase Fail Count (Total)100100100B7Runtime Bad Block (Total)100100100BBUncorrectable Error Count10010000BEAirflow Temperature7843022C3ECC Error Rate20020000C7CRC Error Count10010000EBPOR Recovery Count99990106F1Total LBAs Written99990930808938
Very good (99 %)

E:
Datas (MBR)
500 GB
429 GB free
E: (exFAT)

STORAGE 3

Model >Samsung Portable SSD T5

Type >SSD - SATA UASP

Capacity >1 TB

Mode current/max >SATA/600 - SATA/600

Speed current/max >N/A (removable support)

Usage read/write >N/A - 965 GB

Power on count >576 times

Power on time >27 483 hours

Temperature >22°C

Current state (health) >Current state (health)The current state of the storage is an estimate based on SMART metrics.
This estimate may vary depending on the manufacturers and storage models.

The "health" percentage indicates the estimated wear of the flash cells in an SSD.
When new, it is 100%. With use, this percentage decreases.
This estimate is provided by the SSD manufacturer.

IDNameCurrentWorstThresh.Raw05Reallocated Sector Count10010010009Power-on Hours94940274830CPower-on Count99990576B1Wear Leveling Count999902B3Used Reserved Block Count (Total)100100100B5Program Fail Count (Total)100100100B6Erase Fail Count (Total)100100100B7Runtime Bad Block (Total)100100100BBUncorrectable Error Count10010000BEAirflow Temperature7845022C3ECC Error Rate20020000C7CRC Error Count10010000EBPOR Recovery Count99990145F1Total LBAs Written999902024824109
Very good (99 %)

F:
Datas (MBR)
1 TB
41 GB free
F: (exFAT)

>_ SCREEN

SCREEN 1

Model >LG HDR 4K (LG Electronics (GoldStar))

Max resolution >3840 x 2160

Current frequency >29Hz

Connected via >DisplayPort

Connected to >Intel(R) UHD Graphics 620

Manufacture date >2021

Size >27"


SCREEN 2

Model >Laptop screen

Max resolution >3000 x 2000

Current frequency >59Hz

Connected via >Internal

Connected to >Internal

Manufacture date >2017

Size >14"

>_ TEST: CPU SINGLE CORE

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses a single core of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: CPU MULTI CORE

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor.
The graphics card is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable CPU frequency that is not affected by high temperatures, for example.

>_ TEST: GPU

➡️ How to interpret the overview of this test?

This active test performs a task that only stresses the graphics card.
The processor is not stressed during this test.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see a relatively stable GPU frequency that is not affected by high temperatures, for example.
➡️ Note: It is normal to observe potential variations in the processor's frequency or voltage, which is not stressed during this test.

>_ TEST: CPU MULTI CORE + GPU

➡️ How to interpret the overview of this test?

This active test performs a task that stresses all the cores of the processor and the graphics card simultaneously.

We observe temperatures, consumption, frequencies, and voltages.

Ideally, we want to see relatively stable CPU and GPU frequencies that are not affected by high temperatures, for example.